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Granite Buick GMC
Rapid City, SD
66 Reviews
Granite is a Buick GMC dealership in the Black Hills that has been serving the Rapid City, South Dakota area for over 50 years. We are proud to offer a wide selection of new and used vehicles, as well as a full range of services, including sales, service, and parts. When you choose Granite Buick GMC, we guarantee you’ll get the best possible value for your money. We offer competitive prices on all our vehicles, and we have a team of experienced sales professionals dedicated to helping you find the perfect vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 66 reviews
Verified Customer
September 18, 2026
Best experience I've had purchasing a vehicle in many years. Sales person was outstanding Management actually came out to shake my hand, thanking me for the business. years. Sales person was outstanding Management actually came out to shake my hand, thanking me for the business. More
by nismoguy74
September 18, 2026
Scheduling online was easy to do. I was checked in promptly on arrival and everything was explained clearly. The wait time was as expected. Thanks to all. I was checked in promptly on arrival and everything was explained clearly. The wait time was as expected. Thanks to all. More
by LEBERDEBBIE
Employees Worked With
September 18, 2026
Worst service ever! Don’t ever go to them! It’s not worth the toxic stress they put on people. They lie, the track your movements with the rental cars, they call you fro Don’t ever go to them! It’s not worth the toxic stress they put on people. They lie, the track your movements with the rental cars, they call you from personal cellphones and leave creepy messages. They will literally test drive with you and feel the issues and tell you what it is but then don’t get back to you and later when you check in they say it’s fine. Record and document every interaction you have if you have to deal with these awful untrustworthy people. The Rapid City Dealership is the worst most dishonest Dealership and service department. They even tried to buy my other “ford” vehicle (as I’m waiting in the parking lot) while I’m trying to get the one I just bought “Buick” with a warranty fixed. I have lost so much sleep to these people. I have been followed by their Forman as he left me a voicemail of every place I went one day. I wasn’t even supposed to go there with my rental car. I have never been treated so poorly. Please save yourself a ton of distress and DONT GO TO THE RAPID CITY SD GRANITE BUICK GMC!!! More
by hikeaddict
Employees Worked With
Joshua Wagner, L.J. (LJ) Veskrna, Jared Elliot, Nichole — your Buick Customer Assistance case advisor, Shop foreman, Rocky Runeberg,
September 17, 2026
Not sure where to begin! !! Many lies, a lot of lack of communication!!!! 7 trips to granite, they couldn't fix the issue. By the 7th time they claimed I had bad fuel, mind y !! Many lies, a lot of lack of communication!!!! 7 trips to granite, they couldn't fix the issue. By the 7th time they claimed I had bad fuel, mind you I ended up taking it to another shop the fuel was never bad just trying to recoop money im guessing, because I lease & conveniently they weren't gonna cover that! I also was on catalytic converter #3. Any way I took my business else where and they fixed me right up. No issues since!! More
by RANDI
Employees Worked With
Not naming names, but people out there don't seem to care the way they used to. I was always treated well.
September 17, 2026
I’ve purchased quite a few vehicles from Granite GMC. I actually hate vehicle shopping but they are great to work with and have always been honest. I also believe they have a great service department and I actually hate vehicle shopping but they are great to work with and have always been honest. I also believe they have a great service department and my rep Mike always takes great care of me and without his service there’s no point buying from them. More
by TIMCJHN
Employees Worked With
Mike in Service
November 12, 2025
Purchase our 2020 Hyundai Palisade with about 90,000 plus miles on it. Next day we were driving home (to Washington) and our battery light came on. We had to stop in Missoula, Montana for them to tell us it miles on it. Next day we were driving home (to Washington) and our battery light came on. We had to stop in Missoula, Montana for them to tell us it was the alternator. This item is a dealership item only so we had to buy two car batteries to get us about an hour and half away from home. We had to tow the vehicle back as we had to order the part. We called the dealership and they said they would try to “work” on a solution. Since we have called/texted over a handful of times with no response. More
by Kariss
Employees Worked With
October 15, 2025
Mitch, the parts department, and the service department have all been very professional and pleasant to work with have all been very professional and pleasant to work with More
by alan.vanbochove
