Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Granite Buick GMC

Rapid City, SD

Overview
Reviews
3.9
48 Reviews
Call Dealership (605) 348-4500

2454 East Mall Drive

Rapid City, SD

57701

Directions

By Type

Showing 48 reviews

August 14, 2025

Everyone on staff is extremely kind and helpful. From service, to sales and finance. I have gotten 5 vehicles here and will continue to for years, and always recommend to anyone looking More

by baileydtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Undre Holt
Report | Print
August 07, 2025

Chris is a wonderful person with great customer service. Love coming in when he is working. More

by knudson.kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 11, 2025 -

Granite Buick GMC responded

Thank you for the wonderful review. We are pleased that you had a great visit with Chris and our service department. If there is anything you need between services please don't hesitate to reach out! Enjoy your day!

August 07, 2025

Granite has treated us fairly over the years and I trust that they will continue to do so going forward. More

by mtview1722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Familia
Report | Print
Aug 11, 2025 -

Granite Buick GMC responded

Thank you for your kind words and for trusting Granite over the years. We truly value your loyalty and look forward to continuing to serve you for many more to come! — The Granite Team

August 07, 2025

They do the work ok, but they are not accommodating to the customer for out of the norm situations More

by ivan320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Costello, Jose Familia, Mitch Eller
Report | Print
Aug 11, 2025 -

Granite Buick GMC responded

Hi Ivan, Thank you for sharing your feedback. We’re glad to hear the work met your expectations, but we’re sorry to learn we fell short in accommodating your situation. We strive to be as flexible and understanding as possible, and your comments help us see where we can improve. If you’d be willing, we’d like to learn more about your experience so we can address your concerns directly. Please give us a call at 605-348-4500 so we can discuss this further. Thank you for giving us the opportunity to improve.

August 06, 2025

Friendly and courteous staff. Manuel was knowledgeable and helpful in showing us this Jeep. I would recommend Granite GMC if you’re in the market for a quality auto! More

by dab2749
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul, Manuel Gonzalez Diaz
Report | Print
Aug 11, 2025 -

Granite Buick GMC responded

Thank you for taking the time to give Manuel and Granite GMC a shoutout! Please do not hesitate to reach out if you need anything from us. We look forward to working with you again. Have a wonderful day!

August 03, 2025

All great persons great to work with at the dealership. This is my third purchase from Granite. More

by wmwhiten03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Fisher, Jose Familia, Austin Moen, Jason Frey
Report | Print
August 01, 2025

What was told to us and what was given to us for trade in was two different figures. Would never had traded. Wrong cover put on bed. They turned off our onstar on our other gmc truck also. Did not go ove More

by Multiple gmc owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Ashley, Jason Frey
Report | Print
July 31, 2025

Although he is new, and there were things he did not know yet he quickly asked for help and got me off and going right away! He was very pleasant and helped me bring my parts to my car. More

by heidikeough
Recommend Dealer
Yes
Employees Worked With
Adrian Kotermanski
Report | Print
July 28, 2025

Took 4 months to get parts but once they had them got installed fast and efficiently. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Ashley
Report | Print
July 26, 2025

Chris the attendant for oil changes is the kindest and helpful guy . I would recommend Granite to everyone More

by connietapio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris who handles oil change
Report | Print
1
2
3
4
5