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Granite Buick GMC

Rapid City, SD

4.1
66 Reviews
Granite is a Buick GMC dealership in the Black Hills that has been serving the Rapid City, South Dakota area for over 50 years. We are proud to offer a wide selection of new and used vehicles, as well as a full range of services, including sales, service, and parts. When you choose Granite Buick GMC, we guarantee you’ll get the best possible value for your money. We offer competitive prices on all our vehicles, and we have a team of experienced sales professionals dedicated to helping you find the perfect vehicle.
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2454 East Mall Drive

Rapid City, SD

57701

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Showing 66 reviews

August 07, 2025

They do the work ok, but they are not accommodating to the customer for out of the norm situations More

by ivan320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Familia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Eller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Granite Buick GMC responded

Hi Ivan, Thank you for sharing your feedback. We’re glad to hear the work met your expectations, but we’re sorry to learn we fell short in accommodating your situation. We strive to be as flexible and understanding as possible, and your comments help us see where we can improve. If you’d be willing, we’d like to learn more about your experience so we can address your concerns directly. Please give us a call at 605-348-4500 so we can discuss this further. Thank you for giving us the opportunity to improve.

August 07, 2025

Chris is a wonderful person with great customer service. Love coming in when he is working. More

by knudson.kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 11, 2025 -

Granite Buick GMC responded

Thank you for the wonderful review. We are pleased that you had a great visit with Chris and our service department. If there is anything you need between services please don't hesitate to reach out! Enjoy your day!

August 06, 2025

Friendly and courteous staff. Manuel was knowledgeable and helpful in showing us this Jeep. I would recommend Granite GMC if you’re in the market for a quality auto! More

by dab2749
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manuel Gonzalez Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Aug 11, 2025 -

Granite Buick GMC responded

Thank you for taking the time to give Manuel and Granite GMC a shoutout! Please do not hesitate to reach out if you need anything from us. We look forward to working with you again. Have a wonderful day!

August 03, 2025

All great persons great to work with at the dealership. This is my third purchase from Granite. More

by wmwhiten03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Familia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

What was told to us and what was given to us for trade in was two different figures. Would never had traded. Wrong cover put on bed. They turned off our onstar on our other gmc truck also. Did not go ove More

by Multiple gmc owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Ashley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frey
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Although he is new, and there were things he did not know yet he quickly asked for help and got me off and going right away! He was very pleasant and helped me bring my parts to my car. More

by heidikeough
Recommend Dealer
Yes
Employees Worked With
Adrian Kotermanski
July 28, 2025

Took 4 months to get parts but once they had them got installed fast and efficiently. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Chris the attendant for oil changes is the kindest and helpful guy . I would recommend Granite to everyone More

by connietapio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris who handles oil change
July 25, 2025

Extremely knowledgeable and professional Very friendly, courteous and fast Hands down one of the best dealer experience I've had More

by omerot
Recommend Dealer
Yes
Employees Worked With
Michael Bay
July 20, 2025

Thanks for getting me in. Your service manager is not very informed. He had no idea what my GM tire and maintenance plans were. After having the oil charged he didn’t know wha More

by jhammaker0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Spain
3.0
This rating includes all reviews, with more weight given to recent reviews.
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