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Granite Subaru - Service Center

Hudson, NH

4.8
2,764 Reviews

2,764 Reviews of Granite Subaru - Service Center

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December 30, 2022

Service was great as always, a little pricey but very good. Service staff is excellent and my car was washed and cleaned. More

by rons603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jan 03, 2023 -

Granite Subaru responded

Thank you for the nice review and feedback.

December 30, 2022

Well done. ..didn't wait too long, and helped me out...I'll be back More

by AMYLEMAY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jan 03, 2023 -

Granite Subaru responded

Amy, thanks for the nice review. We look forward to seeing you again.

December 30, 2022

I was met at door by tech when I arrived with new plates to be put on car. he showed me where waiting area was (hate sitting with tv blaring, so I waited in sales area. had the weather been a bit warmer I More

by rosebbv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Russell, Josh Simpson
Jan 03, 2023 -

Granite Subaru responded

Rose, thank you for the nice review. We're glad it went so quickly for you.

December 29, 2022

Great service, just took a little longer than expected. Thank you for the hot chocolate More

by nabascom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Granite Subaru responded

Thank you for the nice review. We're sorry it took loner than expected. We aim to make things as quick as possible.

December 29, 2022

Polite professional handling of the appointment ,valet service, and servicing. You certainly know how to make customers feel comfortable and assured they are getting the best service with the least amount More

by queenljep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Patnaude
Jan 03, 2023 -

Granite Subaru responded

Wow, what a great review and well said. We appreciate the kind words and feedback.

Jan 03, 2023 -

queenljep responded

When you get great service you should always let the dealer know

December 28, 2022

We have been Subaru owners for 23 years now and have only had our cars serviced from Granite Subaru and have had four different Subaru's for every family member purchased here. Service and Sales are the abs More

by roicurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Granite Subaru responded

Thank you for your amazing review and for your recommendations.

December 28, 2022

Everyone is responsive and listens to my concerns and questions! My vehicle is diagnosed and serviced quickly! More

by sarahegram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence
Dec 29, 2022 -

Granite Subaru responded

Sarah, we appreciate the nice review. Our entire team tries to make servicing super easy and stress free!

December 28, 2022

The staff is wonderful at this dealership. My big concern is with the issues I have had with my vehicle. The most recent was the battery (it’s a 2021 Ascent). It is my primary vehicle and d More

by lmbfutrell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Dec 29, 2022 -

Granite Subaru responded

Thank you for the review and bringing this to our attention. We don't want you to be stranded with the kids which is why we perform a battery bench test to ensure your battery is in working order. If your battery tested fine then we don't have a concern. However if there is an issue moving forward we will of course handle it. Unfortunately things cannot just be replaced, we have to test, monitor and follow guidelines set by the manufacturer.

December 28, 2022

Overall experiences was awesome. Jamie Lawrence is the best service technician I've ever met. She is prompt, friendly, very courteous, professional. Interacting with Jamie is more li More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Dec 29, 2022 -

Granite Subaru responded

Jerry, it's so nice to hear from another of Jamie's many fans!

Dec 29, 2022 -

Jerry responded

Not surprised that she has a Fan Club. Jamie is the best!

December 28, 2022

Excellent service and tech took the time to explain all features. The wait was not long and waiting area is comfortable. More

by 4SARGENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacper Migalski, Roberto Rodriguez
Dec 29, 2022 -

Granite Subaru responded

Thank you for the nice review and helpful feedback.

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