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2,775 Reviews of Granite Subaru - Service Center
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November 04, 2022
Easy drive-in service. Service representative was prompt and helpful. Easy text and e-mail access to issues found during service and ability to accept or put off recommen Service representative was prompt and helpful. Easy text and e-mail access to issues found during service and ability to accept or put off recommended additional service items on line. More
by GABOR1
Verified CustomerEmployees Worked With
Jamie Lawrence
November 03, 2022
I brought in my car because of the battery settlement, to get the (debugging to kill the parasite draining batteries). The Service tech had been very helpful at directing me to the site to get the authoriza get the (debugging to kill the parasite draining batteries). The Service tech had been very helpful at directing me to the site to get the authorization code. However, she and the Subaru settlement person led me to believe that they would run a program to correct the battery drain issue and I would get a new battery. What they did was to check if my 2 wk old new battery (because it had died repeatedly) was good, tell me I don't get a new battery because I bought it somewhere else, and then had my car longer while they checked for any other services they thought I might need. So it feels like a total waste of time and a chance for them to try to sell me more services. More
by ABPARSONS
Employees Worked With
I don't remeber any names so it wouldn't be fair to pick one just to be able to post the review.
November 03, 2022
Granite Subara was very easy to work with. they communicated clearly about the work they were doing as well as the time line for the work. Once they got started they noted a few unexpected iss they communicated clearly about the work they were doing as well as the time line for the work. Once they got started they noted a few unexpected issues and sent photos of the issues so I could make a clear decision on how to proceed. Their cost was fair and the work was done properly. More
by ZACHARY.MCDONOUGH2
November 01, 2022
Service was great. Service coordinator Tim went above and beyond to provide extraordinary service. I do wish Program Headquarters sent the discount coupon in a timely Service coordinator Tim went above and beyond to provide extraordinary service. I do wish Program Headquarters sent the discount coupon in a timely manner - it arrived the day after our appointment and expires before the next one and so couldn't be used More
by ellen.mahoney
Employees Worked With
November 01, 2022
Service Department at this dealer is always a pleasure to work with. They make it easy and convenient to complete any maintenance. Staff is always pleasant and professional. work with. They make it easy and convenient to complete any maintenance. Staff is always pleasant and professional. More
by RIVERA0529
Employees Worked With
Jamie Lawrence
