Grapevine Dodge Chrysler Jeep

Always friendly and accommodating! Any time any of the staff walks by while I am waiting for my Jeep they all smile and ask if I need anything. Any time any of the staff walks by while I am waiting for my Jeep they all smile and ask if I need anything. More

Dakota is always helpful! There is a location closer to me but I prefer to drive to Grapevine due to the great customer service I receive there! Thank you for being friendly! There is a location closer to me but I prefer to drive to Grapevine due to the great customer service I receive there! Thank you for being friendly! More

Terry in service treated me with incredible care. He made sure all issues were addressed well. He made sure all issues were addressed well. More

Excellent customer service, nothing was too much trouble, great communication I think the service rep was Oleg he was very nice great communication I think the service rep was Oleg he was very nice More

The dealership made the deal happen over the phone and email. Cheyne Peck was professional and walked us through the process and we got the deal done all in one evening. Cheyne appears to take his custo email. Cheyne Peck was professional and walked us through the process and we got the deal done all in one evening. Cheyne appears to take his customers service seriously and asked us to call him directly if we have any issues or questions. The NRH dealership lost our business earlier in the day and Grapevine earned it. More

Service was quick and they communicated with me daily on app updates. Getting a rental was also an easy process. app updates. Getting a rental was also an easy process. More

Great customer service and took good care of my car. . i like the video recording that tell me what else I need to fix . i like the video recording that tell me what else I need to fix More

Staff is awesome. Prices are very high! Next time I need service, I will quote multiple AAA approved repair suppliers. Prices are very high! Next time I need service, I will quote multiple AAA approved repair suppliers. More

I was pleased with the promptness and preparedness of my service manager and all items were satisfied tended to service manager and all items were satisfied tended to More

* AVOID ANY BUSINESS IN THIS PREDATORY DEALERSHIP* One of the worst experiences that I had in my life. They will give you a certain price and whenever they print out the contract in finance, they will add ad the worst experiences that I had in my life. They will give you a certain price and whenever they print out the contract in finance, they will add add-ons to the car price at the end without telling you. They also were manipulating the numbers such as price of the car, trade in number, and added multiple packages that they told me that they were going to add for free. I spoke with Dale and even he told me that the contract was wrong. If you speak Spanish, be very careful because they will try to get you to sign without reading all the absurd numbers they manipulated. They also kept my $500 dollar deposit and wouldn’t refund it after I caught them in their lies. Be very careful with this dealership or avoid at all costs! More