Grapevine Dodge Chrysler Jeep

I don't know if they are incompetent, or just don't care, but this dealership has gone downhill badly. I have been buying vehicles from them and having them serviced there for over 10 years. I've bought seve but this dealership has gone downhill badly. I have been buying vehicles from them and having them serviced there for over 10 years. I've bought several trucks and a Challenger from them. The last time I tried to buy, they treated me terribly, and said "oh, we all came from Ford, we don't work that way". I continued to use the service department because I have a great advisor, Dakota. But, today, I took my Challenger in for warranty service. I reserved a loaner online when I booked the appointment. I showed up, they went through everything with me, and told me to have a seat in the waiting area. My advisor came over about 10 minutes later and told me the online system is broken and they don't have any cars until August. Huh? They have a lot full of cars. I was basically told to take my car and leave and make another appointment or go somewhere else. Unacceptable. They have lost my business forever. I will never set foot in that dealership again. Very disappointing, as it is near my house. Once again, Dakota is absolutely fantastic in the service department. I'm shocked he is still there. He deserved to represent a dealership that is committed to customer service. So long Grapevine CJDR. I will take my money and my time somewhere else. More

I took delivery of my new car from Grapevine Dodge and have used the service department a number of times and have had great experienced have used the service department a number of times and have had great experienced More

Rude, cheating, over price. Not a genuine placeI really Rude, cheating, over price. Not a genuine place I really had a worst experience and waste of time, pls don’t go to this place Rude, cheating, over price. Not a genuine place I really had a worst experience and waste of time, pls don’t go to this place More

Spent a whole day trying to purchase a Ram 2500 - I don't know why I wasted my time - they ran my credit 6 different banks and came back to me with a xx offer on my trade as well they tried to get me on the know why I wasted my time - they ran my credit 6 different banks and came back to me with a xx offer on my trade as well they tried to get me on the $2000 Grapevine add on..xx. And then to crown it all they tried to swing me a 6.9% deal...even through my credit was over 750. What a bunch of thieves, do yourself a favor...run far away from them they are liars and greedy - I don't see how they even sell any cars! Dan and Wade the tag team from xxxx...Guys please learn that not everybody was born stupid. More

I’m not actually sure where any of the good reviews for this place even.come from? We contacted them about a used car that had been on their lot for over two months and was priced to sell. After our test this place even.come from? We contacted them about a used car that had been on their lot for over two months and was priced to sell. After our test drive we were ready to make a cash offer and purchase the vehicle outright. Then as you can guess from reading reviews by now...they hit you with the old $2000 additional Apex add on B.S. Total waste of my time! I even offered them full asking price for the vehicle if they would remove the Apex B.S. and he aid no. Run don’t walk from this xxxx hole! More

Cindy was an awesome saleswoman at Grapevine Dodge!!! She was very attentive, patient?, professional and personable. I highly recommend her for your next vehicle purchase. was very attentive, patient?, professional and personable. I highly recommend her for your next vehicle purchase. More

I brought my 2016 Ram1500 in for the 4th transmission to be replaced. Huffines Dodge has replaced it twice in the last 3 years! Daniel said we need to find out why it keeps going bad. I've said that for 3 y be replaced. Huffines Dodge has replaced it twice in the last 3 years! Daniel said we need to find out why it keeps going bad. I've said that for 3 years! While I took it in on a Wednesday, & they didn't look at until the following Tuesday, they at least were able to figure out what might be the problem. The last new transmission never had the software updated. This causes the transmission to not communicate properly with the main computer! So far so good! Thank you so much Daniel for taking the time to figure that out! More

I took my car to get fixed two weeks ago and just for the pcm and gasket they are over charging in the amount over 1300. Ridiculous! pcm and gasket they are over charging in the amount over 1300. Ridiculous! More

I came into Grapevine Dodge service dept because two other dealers could not figure out what was wrong with my F-250. Terry Cordova couldn't have been better he kept in communication as they went throu other dealers could not figure out what was wrong with my F-250. Terry Cordova couldn't have been better he kept in communication as they went through the diagnostics which took a day or two. they discover the problem and fix it and I haven't had a problem since and that was 6 months ago so I highly recommend their service department and good job guys! More

I just bought a used car from Leo. We did the whole deal over the internet and phone, since I was 500 miles away. Leo was very courteous and helpful throughout the deal. I drove 500 miles yesterday to pick over the internet and phone, since I was 500 miles away. Leo was very courteous and helpful throughout the deal. I drove 500 miles yesterday to pick the car up and was pleasantly surprised how quick we were done. I mean even my wife was telling me the whole way up "it's going to take at least a couple of hours to get the deal done" and it took a total of 30 minutes to do the whole deal! Leo even helped us setup the navigation for the ride back home. Great job Leo! There were a couple of things missing on the car, but it was such a great deal, that all is forgiven. I am very happy with the whole experience and recommend Leo to help you with your purchase. Thanks Leo! More