I am a Combat Disable Veteran and I needed a dependable vehicle. I contacted Gravity Autos and spoke with a salesperson, Josh, whom did an outstanding job of selling the vehicle and met James, financial manger, whom sold me a great warranty, in his words, to me, two months ago. Three weeks after I purchased the vehicle, the radiator and fan stop working. I contacted the warranty company and they denied my claim. I contacted Josh and he referred me to James. James agreed to pay half of the cost and he did, honorably with his word. Two months has passed, now the vehicle is leaking oil. I took the vehicle in for service Monday and the service technician stated "your vehicle has a crankshaft rear oil seal leak". This is a nine hour job to replace it and the cost is 1,277.69, and they recommended that I don't drive this vehicle until repaired. Once again, I contacted the warranty company and again my claim was denied. I contacted James and he stated "that I will get on this right away". I waited around until the service department closed for his return call. I live two hours away from this service department. I had to rent a vehicle to return home. I have been calling James since Monday and he still have not return my call, as of today, Wednesday. I served my country well for 32 years active duty in the military, HONORABLY, and this is the type of service that I am receiving. I wish that I had read all of the previous reviews. I just want my vehicle fixed, because I have several medical appointments, but I see that Gravity Autos does not care!