Great Falls Honda - Service Center

Jess communicated very well on what needed to be done with my vehicle. He made suggestions on what needed the most attention. with my vehicle. He made suggestions on what needed the most attention. More

Bryce and Ricky are attentive, thorough, and give great customer service! They both have valuable knowledge of vehicles and understand the mechanics of them. I trust them with my vehicles. They are employe customer service! They both have valuable knowledge of vehicles and understand the mechanics of them. I trust them with my vehicles. They are employees that are assets to the company. More

Fast initial analysis, good estimate of time. Service was under warranty. Loaner allowed me to still enjoy the day. Service was under warranty. Loaner allowed me to still enjoy the day. More

Effective communication and friendly service is what you get at Great Falls Honda. We had our moonroof assessed and fixed in an efficient/timely manner. Our only complaint is that the staff working on the v get at Great Falls Honda. We had our moonroof assessed and fixed in an efficient/timely manner. Our only complaint is that the staff working on the vehicle did not return the car to the exact state it was in before they worked on it. During the initial assessment, the passenger door window switch was opened to look at electrical wiring; and, unfortunately, it was left open/exposed upon returning to us. I didn’t notice til I was nearly home. Luckily, I was able to pop the switch back in place myself, but I expect that type of thing to be done by the professionals. During the actual repair, two of our car seats were uninstalled without our knowledge, and we weren’t told that we needed to reinstall them. They were placed back in the seats they were originally in, and at first glance appeared to not have been touched. Luckily, we noticed before strapping any children in; but you can see how this poses a safety concern. Despite the minor oversights, the overall experience was fantastic, Bryce was professional, polite and easy to talk to. We are happy with our fixed car and definitely recommend this Honda dealership to get it done right. Just be sure to inspect your vehicle well before you pull off the lot. More

I’m always treated with kindness and respect when I have my car serviced at Great Falls Honda. I’m treated more like an old friend than a customer. my car serviced at Great Falls Honda. I’m treated more like an old friend than a customer. More

Great Falls Honda gave me the service and part I needed. They are friendly and reliable. They are friendly and reliable. More

They were great. They’ve always been very nice when I’ve been there. One of the reasons I bought a Honda is because of their service center at GFHonda. They’ve always been very nice when I’ve been there. One of the reasons I bought a Honda is because of their service center at GFHonda. More

The CSR's were very friendly, helpful and efficient ~ they answered my questions and were knowledgeable. they answered my questions and were knowledgeable. More

Quick, thorough service and professional service. We left our car for routine maintenance plus some recall work. The car was ready by the end of the day. Thanks Honda of Great Falls!!! We left our car for routine maintenance plus some recall work. The car was ready by the end of the day. Thanks Honda of Great Falls!!! More