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Great Falls Honda - Service Center

Great Falls, MT

4.7
214 Reviews

214 Reviews of Great Falls Honda - Service Center

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January 31, 2023

From buying my car to maintaining it, service has been awesome! I can’t say enough good about my experience with them; I never feel like I’m getting ripped off. Genuine, friendly service makes a huge diff More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Nichols, Mack Nidros, Kenn Tenney, Stanley Terry
Feb 01, 2023 -

Great Falls Honda responded

Hello Aaron, we appreciate your 5-star review of our service! Each review is carefully reviewed by Lithia Honda of Great Falls. We are pleased to offer you the positive experience that led to your rating. Contact us if you require additional assistance, and one of our helpful staff members will assist you. Have a wonderful day.

December 24, 2022

We’ve been going there for years and I’ve always had great service. Today, however, was exceptional. We called late Friday afternoon needing a battery and were so grateful they could accommodate us on s More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Nidros
Dec 25, 2022 -

Great Falls Honda responded

Hello Carol, we are excited to read that our Service Team was friendly, helpful, and pleasant ensuring you had a top-notch experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if we can be any further assistance here at Lithia Honda of Great Falls.

September 14, 2022

I had the compressor replaced in my 2016 Honda Pilot after the service department noted the problem during a routine oil change. Not only was the work done in a timely and professional manner, the serv More

by Ken Waag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
Sep 15, 2022 -

Great Falls Honda responded

Ken, thank you for taking the time to share this wonderful feedback with us. We are honored to provide professional, helpful service to all of our guests and we are happy to see that this was reflected in your experience working with the Lithia Honda of Great Falls team. We appreciate your confidence in our service staff to take care of your Honda Pilot. Have a wonderful day!

August 25, 2022

We purchased our CRV new in 2015 and have used the dealership for all our service needs. They're great! More

by keithrousselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman, Lenny Nichols, Stanley Terry
Sep 01, 2022 -

Great Falls Honda responded

Hello Keith, we are pleased to learn that our team here at Lithia Honda of Great Falls is here for all your service needs. Let us know if we can assist you with your Honda CR-V in the near future.

July 27, 2022

Check in was a breeze. Mechanics consulted me before doing work. I was kept updated on the progress. Check out was quick. More

by FURRIEI151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman, Mack Nidros
Jul 27, 2022 -

Great Falls Honda responded

Thank you for choosing Lithia Honda of Great Falls. We are happy to know your experience was good and look forward to helping you with any of your future needs.

July 23, 2022

Broke down on a Monday evening and had to be towed to the dealership. They were able to squeeze us in on Tuesday afternoon and get parts to put us back on the road Wednesday morning. You couldn’t ask for mo More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
Jul 25, 2022 -

Great Falls Honda responded

Thank you for taking the time to share this wonderful feedback with us. We are honored to provide professional, helpful service to all of our guests and we are happy to see that this was reflected in your experience working with the Lithia Honda of Great Falls team. We appreciate your business and look forward to seeing you again next time.

July 09, 2022

I took my Ridgeline in for an oil change and inspection. Service was fast, friendly, and thorough. I got a detailed, credible report on all key systems. The price was fair with no attempt to upsell me or pu More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize for not catching names but everyone was a 5.
Jul 11, 2022 -

Great Falls Honda responded

Hi Tim, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Lithia Honda of Great Falls and we look forward to servicing your car again when needed.

July 09, 2022

Everyone that I have delt with from sales managers and service department. Have been wonderful very friendly and willing to help you any way they can. More

by T.c.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hubbard
Jul 14, 2022 -

Great Falls Honda responded

Thank you for providing us with such wonderful feedback. We are so pleased to know that the team here at Lithia Honda of Great Falls always provides you with a friendly experience. We value you as a customer and we look forward to working with you in the future for any automotive needs.

June 28, 2022

Very professional and pleasant to deal with. I appreciate the help and work they do. More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce, Ruth Liestman
Jun 29, 2022 -

Great Falls Honda responded

Kevin, thank you for the positive review. We're glad we could make your experience a professional and pleasant one here at Lithia Honda of Great Falls. We hope you continue to choose us for all your automotive needs.

June 15, 2022

Fast, efficient, delivered on time. Excellent technicians who gets'er done. I could not ask for better. More

by FURRIEI151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack and Rich., Ruth Liestman
Jun 17, 2022 -

Great Falls Honda responded

Hello! We appreciate your business here at Lithia Honda of Great Falls. Our team will always be here to provide you with efficient and great customer service.

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