Great Falls Honda - Service Center

Dealer service was fine. BUT THE FACT THAT THE PILOT ELITE ELECTRICAL SYSTEM DRAWS THE BATTERY DOWN IF ONE DOESN’T HAPPEN TO USE THE CAR FOR A COUPLE DAYS - SUX!! The battery has been changed-out 3 of ELITE ELECTRICAL SYSTEM DRAWS THE BATTERY DOWN IF ONE DOESN’T HAPPEN TO USE THE CAR FOR A COUPLE DAYS - SUX!! The battery has been changed-out 3 of the 4 times that the car would not start! I heard it is some type of AGM battery, with only 650 COLD-CRANK amps. Maybe The system should be using a “Flooded-type battery” with acid and cells? This is really stupid and affects my confidence when going on long trips of 500 miles, which we do. The car also resides in ND, and Montana WINTER TEMPS BELOW ZERO. THE recommendation is to keep a trickle-charger on it most of the time. I and my wife are getting too old for this in the winter especially!! ANY OTHER SUGGESTIONS outside of a different vehicle? We are on a 3 year Honda lease. More

I have been dealing with them for several years and have always enjoyed doing business with them. They do excellent work on my car and give me honest estimates. always enjoyed doing business with them. They do excellent work on my car and give me honest estimates. More

I really like the way that the people at Lithia explain in detail the service required and the cost upfront so there are no surprises. Friendly personnel, great technicians.Would recommend to anyone in detail the service required and the cost upfront so there are no surprises. Friendly personnel, great technicians.Would recommend to anyone More

My service was handled very professionally and they exceeded my expectations. I would definitely come back again. But only if they drop this ridiculous 15 word minimum for a review. Sometimes less i exceeded my expectations. I would definitely come back again. But only if they drop this ridiculous 15 word minimum for a review. Sometimes less is more. More

Quick and efficient service! They keep me apprised of what needs to be done on my CRV. what needs to be done on my CRV. More

We have never had a bad experience at Honda. We have a 2014 Honda CRV and have taken it there for anything it needs. Super friendly and courteous. 2014 Honda CRV and have taken it there for anything it needs. Super friendly and courteous. More

I am new to Montana so this was my first visit. Everyone was very pleasant and helpful. I will definately be back for all my service calls and especially when I'm ready for a new car! was very pleasant and helpful. I will definately be back for all my service calls and especially when I'm ready for a new car! More

Zach, my service advisor went over and above my expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service lik expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service like that. Most excellent. I do love my Honda and the service at this dealership is excellent. More

We have been utilizing the service department in Great Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. More

Getting an appointment for service is very easy and the Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always have my servicing done at Great Falls Honda. More