Great Lakes Honda City

Put a deposit on a used car at this dealership and they agreed to fix a shake and the AC system. Upon arrival I drive the car and the shake was gone but ac didn't seem to be blowing very cold(it was only agreed to fix a shake and the AC system. Upon arrival I drive the car and the shake was gone but ac didn't seem to be blowing very cold(it was only 70 out). The sales manager sat in car for several minutes waiting for it to get cold and said it worked as far as he was concerned. I said it felt the same when you turned it off as when it was on. I said fine if you are saying it is working I'll take it but I want a 30 day/500 mile guarantee on the AC. They refused to stand behind the repair(all they did was fill refrigerant) and said I can take it as is or not buy car. I decided not to buy car as if they wouldn't even stand by their repair for 30 days I didn't want to buy a car from them. The only reason I didn't give them 1 star is because the salesman Ahmed had been very friendly. I would avoid this dealer for used cars. It was a 60 mile 1 way drive to them and total waste of my time. They told me they had 4 people that wanted car so they'd sell it to them. Not the type of place I want to do business with. More

Mark W. was wonderful to deal with. Super friendly and thorough in explanation of my options! Made the process easy. was wonderful to deal with. Super friendly and thorough in explanation of my options! Made the process easy. More

It was a great experience buying a car at Great Lakes Honda City. They are great to deal with. :) Honda City. They are great to deal with. :) More

Great Lakes Honda is of the highest standards and their professionalism is outstanding. Mark Walker was a pleasure to work with, he made the experience seamless with customer satisfaction being his goal. professionalism is outstanding. Mark Walker was a pleasure to work with, he made the experience seamless with customer satisfaction being his goal. I look forward to recommending Mark and the Great Lakes team whenever I can! Thank you Great Lakes! More

Mark was excellently and made the entire experience more than worth the 2 hour drive for my new car! than worth the 2 hour drive for my new car! More

5/2024 Ray was very professional and helpful. All the finance dept was very quick and gave the best Interest rates for that week. I want to thank all staff that help the Purchase of my lease All the finance dept was very quick and gave the best Interest rates for that week. I want to thank all staff that help the Purchase of my leased car. Great Lakes is a great dealer to work with. Great Job ! John Sprague More

Mark Walker made the car buying process extremely easy. As a first time car buyer, I didn’t know what to expect but he explained it all. As a first time car buyer, I didn’t know what to expect but he explained it all. More

I worked with Mark Walker, he treated me fabulous. He went above and beyond to get me the best possible pricing. Mark got his manager involved with my deal Elijah Camera, and this young man was an abs He went above and beyond to get me the best possible pricing. Mark got his manager involved with my deal Elijah Camera, and this young man was an absolute pleasure to deal with .Great Experience with no pressure. More

OUTSTANDING Customer Service! 1st time buying experience for daughter was effortless. Matt Nurod handled our sale and went above and beyond. Brandy Young ,Sales Mgr., personally m 1st time buying experience for daughter was effortless. Matt Nurod handled our sale and went above and beyond. Brandy Young ,Sales Mgr., personally made certain my daughter was satisfied throughout the entire process. The Team at Great Lakes Honda, Liverpool are A+ More

This the second car I purchased from Mark Walker and I highly recommend him. He is knowledgeable. Friendly and an exceptional salesman. The customer always come first with Mark. highly recommend him. He is knowledgeable. Friendly and an exceptional salesman. The customer always come first with Mark. More