Great Lakes Honda City

As good as any and better than most these folks seem to do a good job. I have 2 complaints with their work and both are that the car was returned to me dirty. Oil spots left on tan leather seats on one v do a good job. I have 2 complaints with their work and both are that the car was returned to me dirty. Oil spots left on tan leather seats on one visit and black spots / marks on the seats on another visit. I am very skeptical with car dealers but I try to remember that they have to make money to stay in business --- I just EXPECT to be treated with curtesy and I EXPECT things to be done right the first time. I hold dealers to a higher standard than an independent mechanic. After 3 years of doing business with Honda City I remain very happy with their work. More

Generallly satisfied on service of my 2001 Civic, but there were one or two things added to periodic maintenance that were not discussed or listed ahead of time -- one being to lubricate the front disc b there were one or two things added to periodic maintenance that were not discussed or listed ahead of time -- one being to lubricate the front disc brake calipers. They claim this being done avoids replacement or rebuild of the calipers at much greater expense (maybe true: I have over 80M miles with original brakes). More