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Great Lakes Hyundai of Dublin
Columbus, OH
427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 427 reviews
April 18, 2017
Finance Department All and all it was a good experience. The day I purchased my car several of the finance department were laid off, so that process took far to long. All and all it was a good experience. The day I purchased my car several of the finance department were laid off, so that process took far to long. More
by ed.latorre
Verified CustomerEmployees Worked With
Jay
April 18, 2017
Arrogance? I'm not sure what this dealership is all about. I had received letters from them, stating they could see I was paying off my car, requesting I come t I'm not sure what this dealership is all about. I had received letters from them, stating they could see I was paying off my car, requesting I come to visit them, etc. I'm not from the city, and prefer to stay away from the traffic, but having time on Friday, 4/14/17, drove to Dublin to look at a couple of used vehicles on their lot. We walked around, went inside and back out for over 45 minutes and not one person spoke to us. Yes, a couple of salesmen were with customers, but there were others on the phone when we went inside but no one said a word.... not even a "I'll be right with you" . . nothing. Did we not look like we could afford your vehicles ?? This is the only conclusion I can even come up with. True, people do not want someone to pounce as soon as you are on the lot, but 45 minutes and still nothing ?? And to go inside and still be ignored ?? I will not waste my time again. Thank you Byers for your outstanding treatment to your customers! Yes, I drove home in a very nice used vehicle!! More
by Denise Damron
Employees Worked With
No one !!
April 16, 2017
Great purchasing experience I came back to purchase my 3rd lease with Dennis Hyundai and had another great experience. The staff, especially Shane Little and Jeff Mcdonely were v I came back to purchase my 3rd lease with Dennis Hyundai and had another great experience. The staff, especially Shane Little and Jeff Mcdonely were very friendly and helpful. Shane was able to provide me what I needed and wanted, and I was in and out in a timely manner...it was my best experience so far. More
by anufferman
Employees Worked With
Shane Little and Jeff Mcdonely
April 15, 2017
Great Experience Got the car I wanted for less than I expected. Great experience from start to finish and Kevin did a wonderful working many things out before I arrive Got the car I wanted for less than I expected. Great experience from start to finish and Kevin did a wonderful working many things out before I arrived. More
by robjamwolf
Employees Worked With
Kevin Munn
April 15, 2017
Screwed over by Jeff McDonald in finance Got sold protections I did NOT need-----------was very pushy and over exaggerative with everything being "worst case scenario"""""""""" no wonder he Got sold protections I did NOT need-----------was very pushy and over exaggerative with everything being "worst case scenario"""""""""" no wonder he is not there. Called dealership this morning and left VM and 12 hours later NO one has called me back, re: Santa Fe Limited Bumped my door against the stantion for shopping carts and big chunk of paint fell off. Must of bought their paint at "Big Lots".. Cannot play radio without car running or open doors.....that's ingenious.......save the battery by ruining the ozone layer More
by docmikecanhelp2008
Employees Worked With
Shane
April 13, 2017
Needs a little work Not sure of how long the finance guy has been working in that role. Spent way to much time in the office because they were out of lease contracts whic Not sure of how long the finance guy has been working in that role. Spent way to much time in the office because they were out of lease contracts which affected any customer there leasing a vehicle. They had to get them from another location. Waited almost an extra hour for the person to get there with the contracts. Once we completed the paperwork, found that things were not correct not once but twice. Then we get a call the next day to say they had the wrong car listed on extended warranty paperwork and had to come in again. I know it was a very busy Saturday but you need to slow down and check and recheck your work. More
by mdcupp62
April 12, 2017
Good experience Highly recommend working with Shane Little. Sales experience was great. Actual purchase process was not as good. Was told pricing that we knew was Highly recommend working with Shane Little. Sales experience was great. Actual purchase process was not as good. Was told pricing that we knew was incorrect... we eventually got a good price after showing a guaranteed price from another nearby dealership. More
by brett.bentley
Employees Worked With
Shane Little
April 03, 2017
Hit or miss Salesperson was great. Finance manager not so much. See comments above concerning my experience with him. Unprofessional, made fun of my name. Would n Salesperson was great. Finance manager not so much. See comments above concerning my experience with him. Unprofessional, made fun of my name. Would not want to do business with him involved again but Kevin was great. More
by chipgilkey
Employees Worked With
Kevin
April 03, 2017
Good Service The staff is friendly and helpful. They even let me take the car out without a staff member so I could get a real feel for the car. The staff is friendly and helpful. They even let me take the car out without a staff member so I could get a real feel for the car. More
by zimmermanea
Employees Worked With
Brent
April 02, 2017
Happy Great job Jim! The Santa Fe is perfect. I appreciate the time you took with Corinne and I especially after my low blood sugar episode. Driving the San Great job Jim! The Santa Fe is perfect. I appreciate the time you took with Corinne and I especially after my low blood sugar episode. Driving the Santa Fe Sport everyday and enjoying all the New Features.Getting my new phone soon will be out to see you soon! Thanks for putting the I in Dennis. No one else would have caught it. More
by rgpetereiber
Employees Worked With
Jim Linsey
