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Great Lakes Hyundai of Dublin

Columbus, OH

3.6
427 Reviews
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2441 Billingsley Rd.

Columbus, OH

43235

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Showing 427 reviews

October 03, 2016

Kevin Munn Knowing my lease was up soon, Kevin contacted me a couple months before the lease was up to offer his assistance in leasing a new Sonata. He kept in More

by barb.68.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Munn
Oct 04, 2016 -

Great Lakes Hyundai of Dublin responded

We are pleased to hear that Kevin has done his diligence, by following up with you on your lease. Our team strives to be efficient and convenient, so our customers can expect a stress-free and pleasant experience when they are visiting Dennis Hyundai of Dublin. We are eager to assist you with a new lease. Until then, take care. Thank you!

September 30, 2016

Rebecca We had an excellent experience working with Rebecca. She was thorough, patient, and knowledgeable. We would highly recommend her to others in the ma More

by theresajblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Oct 03, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you for your feedback and recommendation. Our entire team here at Dennis Hyundai of Dublin has plenty of expertise and experience, so our customers can always count on us for a positive experience. We hope you enjoy your new vehicle!

September 29, 2016

Love my Hyundai Love my car and Dublin Hyundai is amazing and Brent was my car salesman and he was very friendly and easy to work with and was awesome. More

by tynanorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 30, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you for your review and compliments on Dennis Hyundai of Dublin. You can always count on our staff for their personable demeanor. Enjoy you new car!

September 28, 2016

Review I came to the dealership to buy a car on 9/9/2016. The car I wanted was not available so Shane brought me over to the dealership on Morse Road and tr More

by alasala13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Little, Jeff (I can't remember his last name)
Sep 30, 2016 -

Great Lakes Hyundai of Dublin responded

We are elated to hear how much our team has gone above and beyond to get you into the car you desired! Here at Dennis Hyundai of Dublin, we can understand what it is like to have your heart set on a certain make and model. Thank for sharing your pleasantly unexpected story with us!

September 23, 2016

Elantra purchase Thank you Suzana, Adam, and John for making our experience with purchasing our Hyundai a positive one. We visited three different dealerships, test dr More

by sphallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2016 -

Great Lakes Hyundai of Dublin responded

You're welcome! It was our pleasure to show off our professional and welcoming demeanor, that we are so well known for. We will express your gratitude towards everyone who assisted you. Our team has respect for our customers decisions, so they never feel pressured or uncomfortable. Thank you for any recommendations made to your friends!

Sep 26, 2016 -

Great Lakes Hyundai of Dublin responded

You're welcome! It was our pleasure to show off our professional and welcoming demeanor, that we are so well known for. We will express your gratitude towards everyone who assisted you. Our team has respect for our customers decisions, so they never feel pressured or uncomfortable. Thank you for any recommendations made to your friends!

September 23, 2016

Satisfied Customer The sales department went out of their way to ensure an encountered problem was taken care of. Picking up and dropping off our car at our home before/ More

by matthewbwillett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 26, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you for taking the time to share your experience with us. To ensue more convenience in our customers lives, our Dennis Hyundai of Dublin team will often bend over backwards. We are delighted to hear that you are grateful for the two complimentary tanks of gas! Have a nice day.

September 21, 2016

Perfect purchase We were immediately greeted and assisted upon arrival of the dealership. Everyone exceeded our expectations with what we were looking for. The GM (Ada More

by van_d1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent L
Sep 22, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you for your wonderful comments. Dennis Hyundai of Dublin's main priority is to ensure that our customers expectations are met and exceeded. We are confident that you will experience the same quality of customer service, when you come back. We look forward to seeing you again!

September 18, 2016

Review Worn out over the process. hopefully this is the last new car we have to buy. The next time, I'll go in with financing and not on the dealership. More

by richard_hasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember her name
Oct 03, 2016 -

Great Lakes Hyundai of Dublin responded

Hi Richard, we appreciate you reaching out to us with your experience. We apologize if you were not satisfied with your visit. Our sales team is one the first impressions of our dealership and it should always be positively memorable. Please contact Adam Bryant at (614) 889-2441, to discuss your experience in more detail. Thank you.

September 12, 2016

End-to-End Satisfaction Great experience end-to-end. First time Hyundai buyer, very impressed! All levels of staff cared about the experience and did everything in their po More

by kipp.bertke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Lehmenkuler and Jon Gillis
Sep 13, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you for your rave review of Dennis Hyundai of Dublin. We are confident that you will be happy with your decision to purchase a Hyundai. All of our staff set very high personal and professional goals, so we have no doubt that your experience was as stellar as you have described. Take care.

September 12, 2016

SONATA HYUNDAI HYBRID Everything great until the financing and pressure to buy extras such as gap insurance and stalling to "check on it". We spent 4 hours there to pick More

by jan.horrocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Munn, he was very nice.
Sep 27, 2016 -

Great Lakes Hyundai of Dublin responded

Thank you for your feedback, Jan. We want to apologize if the process of purchasing your vehicle took longer than expected. Our team works hard to ensure every one of our valued customers leaves our lot with the best vehicle, insurance, and financing possible, but we would never want that to feel pushy or uncomfortable. If you would like to discuss your experience further, we would appreciate hearing from you. Our sales manager, Adam Bryant, can be reached at (614) 889-2441. We hope you have a good day!

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