Great Lakes Hyundai of Dublin

This was the second dealer I visited. The first dealer led me through a two day ordeal, in which the interest rate, price and terms changed faster than your head will spin, and I walked away. At Denni led me through a two day ordeal, in which the interest rate, price and terms changed faster than your head will spin, and I walked away. At Dennis, I had a wonderful experience. The sales staff were patient, and listened to my needs. The financing offer was unmatched, and professional. I cannot say enough about everyone working so hard. The staff stayed late to get this taken care of, and I appreciated everything more than I can say. Thanks guys! More

Everyone at Dennis Hyundai was fantastic! Not only was everyone friendly and eager to help, but they were professional and informative as well. Tom Ucker worked to get me into the car I wanted at the pri everyone friendly and eager to help, but they were professional and informative as well. Tom Ucker worked to get me into the car I wanted at the price I needed. I absolutely love my 2011 Sonata and couldn't be happier with it. I highly recommend this dealership to others in the market for any new or used car. More

tyrone was very good at talking to us about the cars,he knew what would fit my style and family.i will come back and refer others. Thank you for being very patient with me while I made my decision. I w knew what would fit my style and family.i will come back and refer others. Thank you for being very patient with me while I made my decision. I will recommend you to my friends and family with great pride. More

Bought used car from Dennis on Morse Rd. Instead of Bought used car from Dennis on Morse Rd. Instead of using existing holes in the bumper they used metal screws and drilled their advertising plate d Bought used car from Dennis on Morse Rd. Instead of using existing holes in the bumper they used metal screws and drilled their advertising plate directly onto the front bumper of the car.. and they didn't even put their stupid plate on straight. Masterson and Dennis both called me a liar, told me I couldn't prove anything and Masterson said that he couldn't believe he had wasted his time walking out on the lot to talk to me. I filed a BBB report.. and tried to get the bumper fixed with a vandalism claim from my insurance company... but since Dennis damaged the car when they owned it I was out of luck. These Dennis guys are nasty creeps and really miserable to deal with,, when the sale is done they don't care if you're satisfied or !! More

The day after purchasing the car, we noticed that the headlights would go out whenever the brake was pushed. They gave me the run around for days. No one would return my calls. I finally got a hold of s headlights would go out whenever the brake was pushed. They gave me the run around for days. No one would return my calls. I finally got a hold of someone and took it into their shop. They waited all day to tell me I had to take it some place else. While it was in the other shop, they refused to give me a loaner car. I had to pay for the rental out of pocket. They refused to reimburse me for the rental. Their exact quote was, "It's not our problem." Once the papers were signed, they washed their hands of the Lemon that they sold me. Each employee I talked to was rude and downright disrespectful. I will never use their services again nor would I ever recommend them to anyone. More

This happened 2 years ago. I took the car in for a This happened 2 years ago. I took the car in for a "check engine" light. They checked the code, it is the Fuel Evaporation Purge Valve, the diagno This happened 2 years ago. I took the car in for a "check engine" light. They checked the code, it is the Fuel Evaporation Purge Valve, the diagnostic fee $79.95. To replace the valve, they charged another $60 labor fee. No, the diagnostic fee was not credited toward the repair cost like should be. The complain: this dealer charges way too much for simple services, the diagnostic procedure merely takes 5 minutes, charging $80 is robbery in plain day light! What's more, the service department is not honest: I asked where is the purge valve, they told me the purge valve is on top the fuel tank, they would lower the fuel tank slightly to get to it. That was such an eloquent lie! The purge valve, as I found out later, is in the front engine bay, just under the intake manifold. It was very easy to get to, I could have replace it myself in 5 minutes. So, as a result, I am out $180 for the simple fix. What a rip-off! Also, in the same visit, they try to sell me: $145 for Drive belts $400 for timing belt replacement (not including the drive belts) $139.95 for fuel system tune-up $95 for battery (saying the battery failed test, but it is still working fine 2 years later!) $125 for coolant flush $165.95 for transmission fluid (but the car is a Manual shifter) $170 for spark plugs (tune-up) $60 for PCV valve ... the list goes on... Frieds, this is not an honest dealer, stay away from them. More

They all started out very nice and helpful and I enjoyed dealing with them...but then things turned ugly. Horrible experience. Gave me the run around. DO NOT SIGN AN ARBITRATION AGREEMENT WITH THEM IF YOU D dealing with them...but then things turned ugly. Horrible experience. Gave me the run around. DO NOT SIGN AN ARBITRATION AGREEMENT WITH THEM IF YOU DECIDE TO DEAL WITH THEM. IT GIVES UP ALL YOUR RIGHTS BASICALLY, SO IF ANYTHING GOES WRONG WITH THE CAR OR FINANCING YOU CAN'T DO ANYTHING ABOUT IT. IF you don't have decent credit dont go there. They hit "auto dial" when sending out your credit application and wont stop sending it until they either run out of places to send it or get an offer. You will have 7+ people checking your credit which goes against your score. Most dealerhips will send it to two and if they dont get an approval, they stop!!!! They will do anything they can to get you in the car, but if you have a problem after that, you are screwed!!! More

When I walked into the dealership at no time did I feel pressure from anyone. I felt like I was talking with friends. I bought my car because of the deal I was getting and how honest everyone was with th pressure from anyone. I felt like I was talking with friends. I bought my car because of the deal I was getting and how honest everyone was with the price of my car. I can tell you that when my second car dies I will go back to see John and everyone at the dealership and buy my replacement car. Thank you, Jeff Butts More

Great people to work with. They were more than willing to take care of my needs and wants. Hands down the best car buying experience i've had, will be going back for my next car!!! take care of my needs and wants. Hands down the best car buying experience i've had, will be going back for my next car!!! More