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Great Lakes Subaru

Findlay, OH

Overview
Employees
Reviews
Vehicles
4.8
873 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 873 reviews

March 02, 2025

Everything was done well but the parts did not arrive on time to complete the service in a timely manner. We should have brought the vehicle back when the parts arrived. My wife did not like not having he More

by krowhaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Mar 03, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad Lindsey was able to assist in arranging the warranty coverage and provide a loaner vehicle during the delay. We appreciate your patience and understanding, and we're here if you need anything else!

February 28, 2025

Great, friendly service…and they gave us a great deal. Would and will highly recommend! More

by Bfittro11362
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Great Lakes Subaru responded

Our team at Great Lakes Subaru is honored to receive your support! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

February 26, 2025

Everything was done well. Even the vehicle was washed before it was returned to me. More

by HANDCSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Feb 26, 2025 -

Great Lakes Subaru responded

Thank you for reviewing your recent visit here at Great Lakes Subaru! We appreciate the feedback and hope to see you again in the future!

February 25, 2025

Very personable and knowledgeable employees. Brandon was a great salesman. Very conscious to detail and explained everything well. Very satisfied with our total experience! More

by sharoncalvelage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Brandon and the team at Great Lakes Subaru provided you with a satisfying experience! Thank you for highlighting their attention to detail and knowledge. Enjoy your new vehicle!

February 24, 2025

Riley in service helped me with getting a warranty issue fixed and Noah helped with my routine service More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley and Noah in service
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Feb 24, 2025 -

Great Lakes Subaru responded

JB, we're delighted to hear that Riley and Noah provided you with excellent service at Great Lakes Subaru. Thank you for sharing your experience! Safe travels!

February 24, 2025

Team did a great job of keeping me informed as to the progress of the service and subsequently, suggestion for new tires More

by TMRODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
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Mar 06, 2025 -

Great Lakes Subaru responded

Hi Rodman, we're glad to hear that our team at Great Lakes Subaru kept you well-informed during your service visit. Thanks for the feedback and drive safely!

February 23, 2025

Andre very pleasant and knowledgeable Service department always nice, friendly, knowledgeable Clean surroundings Thoughtful to have snacks and drink More

by JOYCEMARONEY2643
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Great Lakes Subaru responded

Joyce, we're delighted to hear that Andre and our service department made your visit a pleasant one at Great Lakes Subaru. We appreciate the feedback on our amenities too! Thanks for sharing your experience with us! Safe travels!

February 23, 2025

Always oustanding and friendly service at Great Lakes Subaru.....Noah went over and above to solve my vehicle problems! Thank you so much! More

by Odette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
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Feb 24, 2025 -

Great Lakes Subaru responded

Odette, we're delighted to hear that Noah provided outstanding service and went above and beyond for you at Great Lakes Subaru. Thank you for sharing your experience with us!

February 21, 2025

I,ve dealt with Noah in service over a number of years with the three Subaru Foresters that I’ve leased from Great Lakes / Lariche Subaru. He’s always been knowledgeable, courteous, and a frIendly person More

by DAVEREJENT5562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Courtney, Chuck Taylor, Justin Lariche
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Feb 21, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with Noah and the team at Great Lakes Subaru! We're delighted to hear that you've consistently received knowledgeable and courteous service over the years. Your kind words mean a lot, and we're grateful for your continued support!

February 20, 2025

The employees were very kind and helpful and informative. They were very welcoming and friendly. More

by PINKSTER883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley was welcoming and kind. He sought me out when work was done and was very nice.
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Feb 20, 2025 -

Great Lakes Subaru responded

This review means more to our team than you know! Thank you for being a loyal customer! - Great Lakes Subaru

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