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Great Lakes Subaru
Findlay, OH
873 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs.
Great Lakes Subaru offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
February 18, 2025
Unsatisfied with the service I called to schedule about on my 21 Highlander. I was told the vehicle would be driven to hear and understand the noise i am experiencing and also have an oil change/tire rotat on my 21 Highlander. I was told the vehicle would be driven to hear and understand the noise i am experiencing and also have an oil change/tire rotation. I was also informed The $99 diagnostic charge would go towards any repairs. The vehicle never was driven, just tire rotation performed and they never noticed anything...drove off with the same "grinding" noise and no answers. Disappointing. For the second time since i purchased my vehicle from this dealer. More
by NICOLEGERKENS
Verified CustomerEmployees Worked With
Not sure of the service names. Lindsay was the communicator
February 17, 2025
Everything was smooth and Charly was very knowledgeable about the car and the buying process. about the car and the buying process. More
by J_KIN
Employees Worked With
February 15, 2025
The service was done in a timely manner, and everyone we dealt with was friendly and helpful; no problems there! My complaint is all the emails and texts! I received no fewer than 4 reminders of my upcoming dealt with was friendly and helpful; no problems there! My complaint is all the emails and texts! I received no fewer than 4 reminders of my upcoming appointment (I think it was more, but I'm not sure), and then afterward, multiple requests for review. Besides, that, I received 2 separate texts while waiting for the service to be done, asking me to let them know if I had any questions. If I had a question, I could walk around the corner and ask it. Why do I need to be hounded with constant texts? I found the whole experience quite annoying and wish I hadn't give them my phone number. More
by YVONNEANDERSON101
Employees Worked With
Noah from the service department
February 14, 2025
I was surprised how fast they got the job done and they even gave my WRX a hose off. The sale is only part of the deal, the service has to match the sales deal and they do it quite well!!! even gave my WRX a hose off. The sale is only part of the deal, the service has to match the sales deal and they do it quite well!!! More
by Cuznbill
Employees Worked With
February 11, 2025
12 volt battery problem with my 2018 Prius Prime and service got me in right away to replace battery.. Was told that the replacement had a five year warranty however was not given any warranty papers/ service got me in right away to replace battery.. Was told that the replacement had a five year warranty however was not given any warranty papers/. Just the bill. More
by RAEMNETT
Employees Worked With
Service
February 09, 2025
Courteous, informative, not pushy. Willing to listen to concerns. Willing to address all questions. Making sure I was satisfied with the new vehicle. Willing to listen to concerns. Willing to address all questions. Making sure I was satisfied with the new vehicle. More
by COOP6434
February 09, 2025
Mike was very helpful in finding me find a vehicle with everything I wanted. My only question now is one could answer is when I totaled me other 2019 Subaru Impreza this month, I hit the front of my car an everything I wanted. My only question now is one could answer is when I totaled me other 2019 Subaru Impreza this month, I hit the front of my car and moved the transmission, then while spinning around I hit the front driver corner and bent the frame then spun still and hit the back driver corner side back door area. I have been asking everyone even called Subaru corporate to find out why my air bags didn’t deploy? I would really appreciate if someone could explain this to me. Thank you More
by PATTYDYSERT
Employees Worked With
