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Great Lakes Subaru
Findlay, OH
845 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs.
Great Lakes Subaru offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Verified Customer
March 12, 2025
My recent oil change was completed in a very acceptable time. I appreciate the courtesy from all staff that assisted me. The waiting room is quite comfortable, clean and stocked with snacks and beverages. time. I appreciate the courtesy from all staff that assisted me. The waiting room is quite comfortable, clean and stocked with snacks and beverages. It made me feel that I was very important as a customer to the dealership. More
by 27TLEMIRE
Employees Worked With
March 10, 2025
I purchased a used Jeep Gladiator from Great Lakes Subaru and was pleased with the vehicle overall. The buying process was smooth, professional, and handled over the phone as promised. However, the interior and was pleased with the vehicle overall. The buying process was smooth, professional, and handled over the phone as promised. However, the interior detailing that was assured to me was not completed. Despite multiple follow-ups with my sales rep, I never received a response once it was clear the car hadn't been cleaned. I ended up paying $150 for a professional cleaning, which was disappointing given my investment. I felt frustrated and let down by the lack of follow-up after what had otherwise been a great experience. I believe in honest communication and high standards of customer service, and I hope this feedback will prompt improvements in ensuring that all promised services are fulfilled. I truly value transparency and reliability in business, and I hope my experience can help the dealership address these issues for future customers. More
by Elijah Mattingly
March 10, 2025
My car went to the dealer 3 times for intermitent engine issues after my regualar mechanic replaced the fuel pump with an aftermarket part. Long story short the dealership discovered that the fuel pump was issues after my regualar mechanic replaced the fuel pump with an aftermarket part. Long story short the dealership discovered that the fuel pump was defective. I worked with Noah all 3 times. He was friendly, easy to work with, and cared about resolving my issue. Great Lakes Subaru doesn't over book customers like most dealers do to maximize profit. They also won't over sell me on service that is not broken. This is why I will give them them my busineess when I have complex problems that require their expertise. Thank you for your assistance. More
by Robert
Employees Worked With
Noah Courtney
March 09, 2025
Dealership was clean and very active with customers buying autos, asked for Charly as per phone conversation. He offered drinks and snacks then got the car and brought to front of building, installed d buying autos, asked for Charly as per phone conversation. He offered drinks and snacks then got the car and brought to front of building, installed dealer tag for test drive. After returning to dealership he came out and asked how I liked it in which I said I’ll buy it. Unlike many dealerships before 3 1/2 -5 hours later, from time of arrival to the point of driving home was only 1 1/2 hours and he also offered snacks and drinks for the road. Out of many many dealerships this was the best experience. Big thanks to Charly and Kyle More
by HEATWRENCH44
March 05, 2025
I found this vehicle online being out of state (7+) hours. Called and Travis Hartman gave me the information on the vehicle along with a video noting no damages to the vehicle. Delivery was a pain with hours. Called and Travis Hartman gave me the information on the vehicle along with a video noting no damages to the vehicle. Delivery was a pain with several delays. Once I did receive the vehicle at 11:39pm yep that’s right. The car was filthy, covered in road grime and salt. Notified Travis Hartman that the vehicle had damages ( several dings and paint missing on the passenger door) instructed they would file a claim with the shipping company and for me to call the company also then notified them back. Well I notified the shipping company and tried calling Great Lakes back and never received a call back. Look they did offer a good deal but the whole process was a pain. Then receiving a slightly damaged vehicle that was introduced as perfect. Then they expect you to arrange a claim with the shipping company and don’t call you back is a joke. So if you want a good deal go to Great Lakes, but if you want to deal with someone or a company that really care after the sale please go somewhere else. I paid out of pocket for the repairs and only asked for someone to just split the bills but keep getting the run around. Spend a few extra bucks and go somewhere else, trust me. More
by DavidN
March 04, 2025
Everyone at Great Lakes was Fantastic. Rob Love was very thorough explaining my new Subaru and answered all my questions in great detail . I am telling people what great people are at Rob Love was very thorough explaining my new Subaru and answered all my questions in great detail . I am telling people what great people are at Great Lake Subaru. 👍 More
by randybuddyrandy
Employees Worked With
