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Great Lakes Subaru - Service Center

Findlay, OH

4.7
227 Reviews

227 Reviews of Great Lakes Subaru - Service Center

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May 21, 2024

They gave me the roof of the car completely stained and dirty. Totally disappointed with the quality of service compared to other dealers. This is the worst. They also told me lies to not cover my warrant More

by NELSON RONDON
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
LINDSEY service advisor, Charles Taylor service manager
May 21, 2024

Excellent service as always, with exceptional people. We only have our vehicle serviced at Toyota Great Lakes. More

by mkolarik10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan - Service Department
May 19, 2024

Easy to schedule service online. Very accommodating when I needed to make a change. Quick service while I waited. Great coffee and a kids room. More

by lee_mimbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Lindsey
May 18, 2024

Service was done promptly and on time. My vehicle was washed for me as well. I don't have anything further to add. More

by dalevanhorn51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Great people to work with, great Subaru service, fair prices with online discounts too! Would highly recommend Great Lakes Toyota Subaru More

by BOB.THOMPSON155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

They are prompt , courteous and friendly. I have always had a pleasant relationship with my salesman and the service people . More

by THIELCHIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Great service as always at Great Lakes Subaru. Dan is an amazing service department representative. More

by Titanic Bulldog
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in Service write up desk.
May 10, 2024

The best service in town ,and I enjoy the service very much.thanks a lot! More

by LIGHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I Appreciate the excellent customer service and communication provided. Highly recommend purchasing and servicing a vehicle here! More

by CATHERINEBROWNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oh no; I forgot her name but she welcomes people when bringing in vehicles for scheduled service. Listened to my concern and personally looked at my vehicle to investigate my issue. Handled immediately and provided the solution. She is top notch!!
May 07, 2024

Service Department, as usual, carried out all aspects of requested work with professionalism and efficiency. I choose to drive 25 miles for servicing that I could get locally where I live. More

by DLMONTAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in Service Department