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Great Lakes Subaru - Service Center

Findlay, OH

4.8
439 Reviews

439 Reviews of Great Lakes Subaru - Service Center

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June 19, 2025

Service rep Riley greeted me as soon as I pulled into the service bay. My scheduled maintenance was completed in less time than expected. Thank You Riley for a fast and trouble free experience. More

by flearancher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Peterson
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Jun 20, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Riley provided you with a quick and hassle-free service experience at Great Lakes Subaru. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!

June 17, 2025

Riley did a great job managing the maintenance of my Subaru Forester Wilderness on Monday. More

by MSJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
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Jun 18, 2025 -

Great Lakes Subaru responded

We appreciate your shoutout to Riley at Great Lakes Subaru! Safe travels in your Subaru Forester Wilderness!

June 14, 2025

Riley was great and the team took care of my car in a timely manner. More

by AJENS42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jun 16, 2025 -

Great Lakes Subaru responded

Helping you have a five-star experience is what we're all about! Thank you for being a loyal customer! - Great Lakes Subaru

June 12, 2025

Very good experience, the service was excellent, Didn't take much time to complete my visit. More

by RMASON007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey service dept.
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Jun 13, 2025 -

Great Lakes Subaru responded

Thank you for rating us five stars! The team looks forward to working with you again! - Great Lakes Subaru

June 09, 2025

I’ve gone every time to GLSubaru for scheduled oil changes. Something just seemed off this time. I felt like I was worked into their schedule. Didn’t leave with a feel good. Expensive when I come from More

by pcellar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center…get confused on names
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June 08, 2025

My experience with everyone at the dealership was very positive. They were helpful and accommodating. More

by CHERYLBAKIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jun 09, 2025 -

Great Lakes Subaru responded

Hi Chery, we're delighted to hear that your experience with the team at Great Lakes Subaru was positive and accommodating. Thank you for choosing us, and we look forward to serving you again in the future!

June 08, 2025

We’ve been going to Subaru in Findlay for 40 years! Our daughter’s family has our older outback with 250,000 miles-all 5 children have driven it. Kindest, considerate employees ever. Thanks for all you More

by Suer3565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 09, 2025 -

Great Lakes Subaru responded

Thank you for your long-standing loyalty to Great Lakes Subaru! We're delighted to hear about the lasting impact our vehicles and team have had on your family. We appreciate your kind words and look forward to serving you for many more years!

June 06, 2025

They’re kind and courtesy and their Johnny on the spot. I would highly recommend them. More

by JANSWISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 09, 2025 -

Great Lakes Subaru responded

Jan, thank you for trusting the Great Lakes Subaru team with your service needs! We look forward to seeing you at your next visit!

June 06, 2025

Fast service, even though there were several people ahead of me. Friendly faces. Competent employees. Washed my car for me after service competed. Very happy with this dealership every time I go! More

by ACTPAC81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Department
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Jun 09, 2025 -

Great Lakes Subaru responded

Thank you for sharing your positive experience with us at Great Lakes Subaru! We're delighted to hear that our team provided fast and friendly service, even during busy times. We look forward to seeing you again soon!

June 06, 2025

I haven't had reason to bring my car in for service yet. Less than a month. More

by LSCOLLINS59
Recommend Dealer
Yes
Employees Worked With
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Great Lakes Subaru responded

Your kind review is music to our ears! Thank you! - Great Lakes Subaru

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