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Great Lakes Subaru - Service Center

Findlay, OH

4.8
433 Reviews

433 Reviews of Great Lakes Subaru - Service Center

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June 08, 2025

We’ve been going to Subaru in Findlay for 40 years! Our daughter’s family has our older outback with 250,000 miles-all 5 children have driven it. Kindest, considerate employees ever. Thanks for all you More

by Suer3565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 09, 2025 -

Great Lakes Subaru responded

Thank you for your long-standing loyalty to Great Lakes Subaru! We're delighted to hear about the lasting impact our vehicles and team have had on your family. We appreciate your kind words and look forward to serving you for many more years!

June 06, 2025

They’re kind and courtesy and their Johnny on the spot. I would highly recommend them. More

by JANSWISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 09, 2025 -

Great Lakes Subaru responded

Jan, thank you for trusting the Great Lakes Subaru team with your service needs! We look forward to seeing you at your next visit!

June 06, 2025

Fast service, even though there were several people ahead of me. Friendly faces. Competent employees. Washed my car for me after service competed. Very happy with this dealership every time I go! More

by ACTPAC81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Department
Jun 09, 2025 -

Great Lakes Subaru responded

Thank you for sharing your positive experience with us at Great Lakes Subaru! We're delighted to hear that our team provided fast and friendly service, even during busy times. We look forward to seeing you again soon!

June 06, 2025

I haven't had reason to bring my car in for service yet. Less than a month. More

by LSCOLLINS59
Recommend Dealer
Yes
Employees Worked With
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Great Lakes Subaru responded

Your kind review is music to our ears! Thank you! - Great Lakes Subaru

June 06, 2025

Always a welcoming crew in service. .. tremendous department with expert knowledge, reliability and proven track record. This crew is the best! More

by jquisno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Noah, Lindsey
Jun 09, 2025 -

Great Lakes Subaru responded

Thank you for recognizing our service team at Great Lakes Subaru! We're delighted to hear about your positive experience and appreciate the kind words. Looking forward to serving you again in the future!

May 31, 2025

Service was quick and Dan did a great job of letting me the status of the van. He explained to me options and was very professional. More

by MRITZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 02, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Dan provided you with excellent service at Great Lakes Subaru. Thank you for sharing your experience and trusting us with your van!

May 30, 2025

Noah was polite, prompt and pleasant. The work on my car was done in a timely manner and paperwork was explained. The dealership builder is clean and organized and everyone is pleasant. More

by GRANDMATERRY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
May 30, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Noah and the team at Great Lakes Subaru provided excellent service in a clean and organized environment. We appreciate your feedback and look forward to serving you again!

May 29, 2025

Very polite and nice to deal with. We got there early and they were ready for me. Took shorter time than they said. Great place. More

by SUEELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
May 30, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your experience at Great Lakes Subaru was efficient and pleasant! Thank you for sharing this positive feedback, and we hope to see you again soon.

May 27, 2025

I've always had great service and convenient scheduling for my Subaru regular maintenance schedule. Great customer service More

by NETSIE615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley handled my service. My husband was actually there I was at work
May 27, 2025 -

Great Lakes Subaru responded

Hi Netsie! Thank you for sharing your positive experience with us at Great Lakes Subaru! We're delighted to hear that our team consistently provides great service and convenient scheduling. We look forward to continuing to serve you in the future!

May 25, 2025

Service personnel very knowledgeable and helpful. Pleased with the performed services- completed in timely manner More

by BEVWILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Great Lakes Subaru responded

Hi Bev, we're delighted to hear that our service team at Great Lakes Subaru provided knowledgeable and timely assistance. Thank you for sharing your positive experience! Safe travels!