Great Lakes Toyota - Service Center

From the time you arrive and thru the end of your appointment, the people who greet you are friendly and smiling. That means a lot as a customer! Lindsey was so helpful, friendly and informative when appointment, the people who greet you are friendly and smiling. That means a lot as a customer! Lindsey was so helpful, friendly and informative when I was there for a LOF and tire rotation on my vehicle. I thought of a couple of questions while I was sitting in the waiting area. I texted her my concerns and she took care of them right away. I appreciated being able to text her! Great service as always! More

The service department is courteous and informative. I feel that they know the car well, and their work can be trusted. This is evident over the many years we’ve worked with them. I feel that they know the car well, and their work can be trusted. This is evident over the many years we’ve worked with them. More

Noah and his team are outstanding. Everything done on time as promised. I would recommend Noah to anyone. Everything done on time as promised. I would recommend Noah to anyone. More

Service was great as always. Noah is always courteous. Service scheduling is very timely efficient. Noah is always courteous. Service scheduling is very timely efficient. More

Service personnel were good but prices need more transparency. Things checked also need to be explained. transparency. Things checked also need to be explained. More

Noah and Dan are just great to work with. I was very pleased with the speed that they were able to get my car in and the honesty and fairness with needs and cost. I was very pleased with the speed that they were able to get my car in and the honesty and fairness with needs and cost. More

Service group is and always has been so accommodating, helpful and very welcoming. Super kind and very organized and knowledgeable. They are certainly a plus/asset to the Great Lakes dealership. helpful and very welcoming. Super kind and very organized and knowledgeable. They are certainly a plus/asset to the Great Lakes dealership. More

We had our van in for a regular service appointment. They ran the van through the car wash and it got damaged (scratched up and license plate cover broken). They were willing to take care of fixing th They ran the van through the car wash and it got damaged (scratched up and license plate cover broken). They were willing to take care of fixing the scratches, but we had to take it to their body shop. We live an hour away. So, I had to waste my time and gas money to drive to Findlay twice (once to drop it off and once to pick it up) and Dan and the dealership didn't seem to care less. We will NOT be going back to that dealership again. More

I love this dealership! The sales associates are friendly and know my name and go advice and beyond to help out with anything. The sales associates are friendly and know my name and go advice and beyond to help out with anything. More

Always professional and up front with their service. Appear to do all they can to ensure a positive service experience. Appear to do all they can to ensure a positive service experience. More