Raj Singh, Sales Consultant, meet us on the lot and asked if we were looking for the service department or if he could be of assistance. We had a certain car in mind but after looking at it we found it didn't have the equipment we were looking for. He listened to us and showed us another vehicle with the equipment we wanted except for 1 item which he explained could be added by their service department. He was knowledgeable on each option and did a good job explaining. The deal was made to our satisfaction and we are now on our 3rd Sante Fe.