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Greenbrier Dodge of Chesapeake

Chesapeake, VA

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301 Reviews

1717 S Military Hwy

Chesapeake, VA

23320

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301 Reviews of Greenbrier Dodge of Chesapeake

January 16, 2012

Had a very nice experience buying our new 2012 Dodge Ram 1500, Ryan Gatie was very knowlegeable about the trucks on the lot. He went out of his way to help us with our selection. More

by bookkeeper45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gatie
January 15, 2012

Drove from the DC Metro area (on a work night) after working a portion of the deal over the phone. Got to the dealer before closing (midnight sale) and finished the deal and all paperwork on a Ram 2500 More

by cc_strong
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Jones
Jan 17, 2012 -

Greenbrier Dodge of Chesapeake responded

After talking with you today regarding the deal from 2 years ago that you are referring to, I can sympathize with your feelings and being upset. And as I said on the phone, it was a mistake. Human error. And having admitted the mistake (as unfortunate as it was)should make us exempt from being viewed by anyone as "fraudulent". I should also mention that we did not hold you to the contract that you signed. You did not purchase the truck, so we did not "insist" that you pay the additional monies. So, that being said, I will again apologize for the mistake on our part, I'm glad you ended out getting the deal you were looking for in the end, and I wish you all the best in your future vehicle purchases.

December 28, 2011

On friday before christmas I visited GBD and met Joe and told him I was interested in a used charger for my daughter, the dealership was already closed at that point but Joe showed me the charger I was inte More

by ron252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Kita Wilder
December 27, 2011

I had a pleasant experience shopping for a Christmas present for my wife. I told Ryan what I wanted and he assisted me with my requests and presented a professional attitude and appearance. Thanks to More

by mi55ouri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gatie
December 05, 2011

Ryan, stayed with us and got us into a truck we needed because of my arthritus, we were a challenge to get approved because of the economy and other personal issues to do with my health. He couldn't have More

by Mary Wulfkuhle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gaite
September 27, 2011

I bought my car from Tank in July. There was a small dent and a small scratch on the bumper of my new car where someone had hit it in the parking lot before I bought it. I was given a "We Owe" at the t More

by lividcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Tankersly
Oct 21, 2011 -

Greenbrier Dodge of Chesapeake responded

I attempted to contact you to get this issue resolved but I haven't heard from you so I wanted to touch base with you in our public forum. I am aware of this issue, and I know that several people here have been involved in an attempt to resolve this. I hope they were able to assist, and make this a satisfied experience. If not, please contact me directly. Bryan Craig 757-213-2798

September 12, 2011

In my opinion, most people that are interested in buying a car, have already decided "what" car they are going to buy. What they need to know is "where" they're going to by. For me, the service department More

by bigkid250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah and Greg (Service)
August 18, 2011

Sarah had helped me a number of times and every time has been extremely helpful as well as providing great customer service. Very friendly and professional and has done wonders to keep me on track by conve More

by Jon Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Schonebaum
August 13, 2011

My husband's dream car has always been a Dodge Ram. One Saturday, I asked him if he had seen the 2011 Dodge Rams. When he said he hadn't, I took him by Greenbrier Dodge to see how awesome they look now. We More

by OWDRJoyner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky "Happy Feet" Griffin
August 11, 2011

Sarah is always very helpful, very professional. Trys very hard to accomodate the customer with times/dates. She is great. The remainder of the service area I have had issue's with. They have on many More

by SOEINHOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Schonebaum, Service Writers various
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