Greenville Chrysler Dodge Jeep Ram

Bad ethics in car sales 51 yrs of living in location of this dealership never have been able to get a decent trade or deal with these guys and finally I did,my mistake at bes 51 yrs of living in location of this dealership never have been able to get a decent trade or deal with these guys and finally I did,my mistake at best .purchased a new jeep Cherokee trailhawk with a deal for them to install a remote start in it ,no problem ,Wrong ! Come to find out instead of installing a molar plug and play remote they take my vehicle to a car toys shop in mesquite tx and had a aftermarket remote installed that I found out this winter that is not compatible with my vehicles electronics. Called sales guy and he said that it was on me and car toys ! Enough said More

Crazy. I went out of my way to make sure my top dollar was know to buy a new Jeep Cherokee before I made the trip. 30k and made sure that number included ttl I went out of my way to make sure my top dollar was know to buy a new Jeep Cherokee before I made the trip. 30k and made sure that number included ttl, price of car, and financing...I have perfect credit. He says he can do 31,500 which included all three. I made sure that included all three, mainly because #1 I am not into wasting my time and #2 I have a seven month old baby in tow with me. Once I make sure that number is what I considered fair I made the trip. Hours later I am told that number did not include interest of idk what % even though I have excellent credit and it will be 5k more. What? Do you want to see where I have it in writing, the price I was quoted. Their response, sorry about that.. Too be fair I am not for xx, so I did not even care or really listen once they said they were not honoring the deal. Dont waste peoples time. It is very rude, and I rather drive 100 more miles than deal with a company that does not honor their word. More

The service department, where great. They made my day.I real Say what you want ,but the service department was very understanding. And took care of my problems. Thank all of you in that department. You made my Say what you want ,but the service department was very understanding. And took care of my problems. Thank all of you in that department. You made my day. More

Read the reviews- wrongly gavethem the benefit of the doubt Read the reviews on Apple maps, they were given a one-star average from about 40 reviewers. I decided to let that slide and give them the benefit of t Read the reviews on Apple maps, they were given a one-star average from about 40 reviewers. I decided to let that slide and give them the benefit of the doubt anyways. We drive 50 minutes to get there and test drive the vehicle for sale, a 2011 Jeep Grand Cherokee. The dealership decided to not show the extreme amount of cosmetic damage in the pictures online, or make any mention of it in the description of the car. It is very deceitful and dishonest to knowingly omit information on what would be such a large investment. The sales staff we dealt with were very friendly, but the manager was arrogant. We had cash in hand for the sale and were willing to trade in our 2007 Jeep Patriot with 135k miles. The Patriot is worth $2000 at the very least, they offered us $500. Completely rude, and unprofessional move. When we gave them our final offer, they pulled out what the car would be worth without the cosmetic damage--which is irrelevant because the car IS, in fact, damaged. Don't waste your time, management is misleading, rude and insulting. More

Can't put into words! Without going into great detail, Kyle was selling the car we were purchasing to another person while running my credit under false pretense then lied Without going into great detail, Kyle was selling the car we were purchasing to another person while running my credit under false pretense then lied to my face about it with absolutely no shame! We had no idea until the other people drove off in the car we were buying. All he had to do is be honest with me but he obviously isn't an honest person. If that isn't bad business I don't know what is. I wouldn't trust a liar with my personal information! More

Recall work We have a dodge truck that had airbag recalls. This dealership broke our dash and broke our horn and they will not return our calls about repairing t We have a dodge truck that had airbag recalls. This dealership broke our dash and broke our horn and they will not return our calls about repairing the damaged they caused to our truck. More

Does not update online inventory, I have contacted them several times on several different vehicles and they had just sold them however they were still posted for sale a week later on I have contacted them several times on several different vehicles and they had just sold them however they were still posted for sale a week later on their website. More

Great Sales, F&I issues Had two great sales people work with me - Brandon Box & Kyle Isham. Both were very customer focused and got me into the vehicle I wanted. I would hi Had two great sales people work with me - Brandon Box & Kyle Isham. Both were very customer focused and got me into the vehicle I wanted. I would highly recommend either of them if you are looking at this dealership for a sales person. F&I was a bit of a disaster like always. I had my own financing coming into the transaction and somehow managed to sit for 4 hours and come into a situation where everybody was "dumb" to the fact that I had it, I planned on getting in and out for my daughter's 18th birthday celebration, but wound up having to push reservations back three times while the keystone cops routine went on. The F&I person I talked to was great and very friendly, but the process was typical for the car buying purchase, which I hate. I wound up in a yelling match with the F&I guy last car I purchased from another dealership so it I welcomed that the F&I guy I dealt with (I have forgotten his name) was nothing like that. Great dealership, just make sure you are very clear about what you expect if you bring your own financing before you come in. More

Absolutely the best car buying experience! The sales and management staff were wonderful! The service department was awesome! I love my new 2016 Jeep Renegade! The sales and management staff were wonderful! The service department was awesome! I love my new 2016 Jeep Renegade! More

Great experience! My grand daughter wrecked her car and we needed one ASAP! My daughter recommend Cole Newsom, who was one of the Internet sales team. He was great to w My grand daughter wrecked her car and we needed one ASAP! My daughter recommend Cole Newsom, who was one of the Internet sales team. He was great to work with and listened to my needs. Greenville Chrysler got us exactly what we were looking for and one of the easiest car buying experience I've had. Thank you Cole Newsome and I look forward to working with you in the future. More