Greenville Chrysler Dodge Jeep Ram
Greenville, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Can't put into words! Without going into great detail, Kyle was selling the car we were purchasing to another person while running my credit under false pretense then lied Without going into great detail, Kyle was selling the car we were purchasing to another person while running my credit under false pretense then lied to my face about it with absolutely no shame! We had no idea until the other people drove off in the car we were buying. All he had to do is be honest with me but he obviously isn't an honest person. If that isn't bad business I don't know what is. I wouldn't trust a liar with my personal information! More
Recall work We have a dodge truck that had airbag recalls. This dealership broke our dash and broke our horn and they will not return our calls about repairing t We have a dodge truck that had airbag recalls. This dealership broke our dash and broke our horn and they will not return our calls about repairing the damaged they caused to our truck. More
Does not update online inventory, I have contacted them several times on several different vehicles and they had just sold them however they were still posted for sale a week later on I have contacted them several times on several different vehicles and they had just sold them however they were still posted for sale a week later on their website. More
Great Sales, F&I issues Had two great sales people work with me - Brandon Box & Kyle Isham. Both were very customer focused and got me into the vehicle I wanted. I would hi Had two great sales people work with me - Brandon Box & Kyle Isham. Both were very customer focused and got me into the vehicle I wanted. I would highly recommend either of them if you are looking at this dealership for a sales person. F&I was a bit of a disaster like always. I had my own financing coming into the transaction and somehow managed to sit for 4 hours and come into a situation where everybody was "dumb" to the fact that I had it, I planned on getting in and out for my daughter's 18th birthday celebration, but wound up having to push reservations back three times while the keystone cops routine went on. The F&I person I talked to was great and very friendly, but the process was typical for the car buying purchase, which I hate. I wound up in a yelling match with the F&I guy last car I purchased from another dealership so it I welcomed that the F&I guy I dealt with (I have forgotten his name) was nothing like that. Great dealership, just make sure you are very clear about what you expect if you bring your own financing before you come in. More
Absolutely the best car buying experience! The sales and management staff were wonderful! The service department was awesome! I love my new 2016 Jeep Renegade! The sales and management staff were wonderful! The service department was awesome! I love my new 2016 Jeep Renegade! More
Great experience! My grand daughter wrecked her car and we needed one ASAP! My daughter recommend Cole Newsom, who was one of the Internet sales team. He was great to w My grand daughter wrecked her car and we needed one ASAP! My daughter recommend Cole Newsom, who was one of the Internet sales team. He was great to work with and listened to my needs. Greenville Chrysler got us exactly what we were looking for and one of the easiest car buying experience I've had. Thank you Cole Newsome and I look forward to working with you in the future. More
worst by experience in life Let me start off by saying my salesperson was wonderful and seems to be very hardworking but This was single-handedly the worst experience I've ever Let me start off by saying my salesperson was wonderful and seems to be very hardworking but This was single-handedly the worst experience I've ever had in vehicle purchases I own eight vehicles and have never had a problem used or otherwise I go to Greenville on 12/30. After speaking with them on the phone about the purchase of a one ton Crew Cab Dodge I show up to finalize the paperwork the price went up $4,000 from what I was initially told that, I was told I couldn't take the truck home because it has maintenance issues and was scheduled for a clutch replacement at 10:30 the morning of the day I show up and they were waiting on catalytic converters to come in which they told me will be Friday or Monday of the same week. So even though they change the price on me and with the maintenance issues I decided to make the purchase as I was stranded because I had to get a ride to the dealership which was 240 miles away from my heart for the following week around Tuesday I haven't heard anything back about the vehicle to fit all the repairs should have been done I'll talk to them Tuesday evening and he said the catalytic converter have been put on and I asked about the clutch and they said that they haven't done anything with the clutch when I'm informed them that I was told it had a 10:30 appointment on the Wednesday before they said they knew nothing about it until Tuesday morning 1/5, they were telling me it was going to take an additional we can possible to have it fixed unfortunate couldn't wait but I have to report to work out of state for the next 3 months so they tell me that they can arrange for the class to be shipped to me in a check for $500 sent so I can pay for the close to be put on I said fine so I come in Wednesday pickup truck drive all the way home get home and notice that silver accessories have been removed from the truck so being that I wasn't informed I contact the dealership again come to find out they remove your face reason they're sitting in the used sales managers office so he tells the sales associate that if I wish to receive the accessories that were originally in the truck when I purchased it I would have to pay my own shipping to get them in the interest of speeding up the process I agree now today is January 14th the accessories have not been package weighed or shipped and continue to sit in the method used sales managers office and also the chick that I was promised was sent to the wrong address so it was returned back to them and I haven't heard anything about that I haven't received the clutch which was supposed to be sent to me FedEx and UPS nor have I received the tracking number. More
Jeep Wrangler and Dodge Ram My wife and I bought a new Wrangler for her to drive during the winter months. She loves it and won't drive anything else. We recently bought a Ram My wife and I bought a new Wrangler for her to drive during the winter months. She loves it and won't drive anything else. We recently bought a Ram 1500 crew cab and and didn't have a hassle buying either one. Both vehicles drive well and have no problems. We get our oil changes and service from Greenville Chrysler and the work is done quickly and correctly. More
BUYER BEWARE: Unbelievable - Please Read The description of the vehicle was not the vehicle they are trying to sell. It was absolutely misleading, bait and switch tactics. The Sales people ar The description of the vehicle was not the vehicle they are trying to sell. It was absolutely misleading, bait and switch tactics. The Sales people are liars and immature. It was absolutely embarrassing for the dealership and the management to employee people of this character and lack of intelligence. I will never ever buy a piece of bubble gum from these lying cheats. Be careful they operate under several names. I will be calling the manager and GM to see if there are aware of these tactics or even care. More
STAY AWAY I got the run around every time i went in.... I waited at least 4 hours each time to not get an answer. They are slow to respond, arrogant, and a few I got the run around every time i went in.... I waited at least 4 hours each time to not get an answer. They are slow to respond, arrogant, and a few of them are outright ignorant. did not help at all..... Due to my finances i did not purchase a vehicle.... but even when i wished to contact the General Manager to complain (more than once) he failed to contact me. I recieved my denial by text message...... THREE DAYS AFTER i was supposed to hear back...... just because i was angry. More



