Greenville Chrysler Dodge Jeep Ram

Worst experience Bought a 200 Ford Windstar. My little family doesn't have much money so was using our taxes to pay cash. The Pontiac Montana that I drove 3 hours to Bought a 200 Ford Windstar. My little family doesn't have much money so was using our taxes to pay cash. The Pontiac Montana that I drove 3 hours to test drive was not at the lot. After waiting for abut 45 minutes they came to me and told me it wouldn't start. So I showed them the other vehicle I wanted to look at and they "couldn't find it.". They brought me the Ford after 3 hours of waiting. Bought the ford, 32 days later the transmission blew. My family is out $3000 and a vehicle. Will NEVER recommend this car lot. More

Worst car buying experience out of the 15 I have bought I could write a book on issues with this dealer but i will keep it short. I purchased a 2014 Ram 2500 from them. They did not have what I wanted but I could write a book on issues with this dealer but i will keep it short. I purchased a 2014 Ram 2500 from them. They did not have what I wanted but set up a dealer trade for one and said they would have it in a few days. They went through 4 trucks they they had secured. Would call me and tell me it was a done deal only when I called the next day they would tell me it fell through. They finally got my truck that was delivered to their dealer on a wrecker. That is a whole story I will not get into on here. They lied to me about everything, even things that did not matter they would lie about it anyway. The salesman ran out of lies and passed me to a manager who told me more lies then sent me to deal with a second manager. I should of walked away several times and I don't know why i didn't. When I did get my truck I did not get my second key or owners manuals. Its been 3 months now and they will not return my call. I know I have left messages with the manager over 10 times. Once you sign that paper they could care less about you. I would think when you spend over $50,000 on a truck that it would come with the extra key and manual but they will not give it to me. Save yourself a lot of time and stress and stay far away from these people. They are the most unprofessional dealership I have ever dealt with. More

Amazing Friendly service I will go back to this dealership for my next car.Friendly informative...and a pleasure to do business with.Great Job..We had everything worked out pa I will go back to this dealership for my next car.Friendly informative...and a pleasure to do business with.Great Job..We had everything worked out papers signed and I was on my way.I certainly love my new car. More

We have used this dealership multiple times! After we realized that for our household, buying used was the way to go, we started buying from Greenville Chrysler. They make it so pleasant and eas After we realized that for our household, buying used was the way to go, we started buying from Greenville Chrysler. They make it so pleasant and easy. It is always worth the drive. We have been buying used cars from this dealership for years- at least 4 cars (I have a horrible memory!). They are not pushy and listen to what our needs are and do their best to meet them. I would send any friend their way who was looking to buy a car- new or used! More

shady and unethical! Do NOT go here!! I had a similar experience as most others. I verified 2 times that a specific car was there. On my (5 hour) drive up there, I was tol Do NOT go here!! I had a similar experience as most others. I verified 2 times that a specific car was there. On my (5 hour) drive up there, I was told they sold it the night before but that they had a similar used car and they were also transferring another used car over so I could see it. I got up there and was then told that the other car that was on their lot sold that morning and that the one being transferred was still an hour away. I ended up being there for 3 hours and that car NEVER showed up. They kept trying to sell me 2 new cars. One that only had half of the features i was looking for, the other had everything but they couldn't even match the price of a different dealership that was cheaper. What a waste of time. I have never felt so lied and used as I did by them!! I even had a friend email them about my original car, and was told it was still available (even though we were told it was sold!). SO UNETHICAL!! They did not listen to one thing I had to say. This dealership does the most shady practices ever! More

Great, friendly service Went for oil change on a Saturday afternoon. Didn't have to wait and it didn't take long. Everyone was very courteous and friendly. Went for oil change on a Saturday afternoon. Didn't have to wait and it didn't take long. Everyone was very courteous and friendly. More

Bungled Finance Department The salesmen at Greenville Dodge were extremely friendly, helpful and courteous. Now we know why! The finance department was a bit secretive and we fe The salesmen at Greenville Dodge were extremely friendly, helpful and courteous. Now we know why! The finance department was a bit secretive and we felt a bit rushed to get our deal done. We planned to refinance the note immediately with our credit union and told the finance guy that. We purchased gap insurance at about half the price from our credit union, and expected a refund check for the difference within days of the payoff. Nope. 3 MONTHS later- finally someone admits to having the check there, after we called the finance company, the underwriters and the dealership, MULTIPLE times. I'm not sure whose fault it was, but it seems the right hand doesn't know what the left hand is doing! I will not go back...I will buy my next $50,000 dollar vehicle elsewhere. More

Waste of time and money If you decide you want to look at a vehicle they say they have in stock make them text you a picture they took themselves. I called to verify the 2010 If you decide you want to look at a vehicle they say they have in stock make them text you a picture they took themselves. I called to verify the 2010 Suburban was still in stock twice. Both times the salespeople confirmed it was there and the last person I talked to (Lonnie Taylor) told me he would hold the keys as I had an hour drive to get there. Liars! I drove the hour to get there and he started walking around the lot like he was searching for it asking what color and year it was. If you can't sell cars without lying you should choose another profession. More

Reviewed my trade and made an offer much better than Edmunds, got me very low interest financing. There was no hassle, and they showed me exactly what I asked for (and bought.) Ryan was very patient and Edmunds, got me very low interest financing. There was no hassle, and they showed me exactly what I asked for (and bought.) Ryan was very patient and took his time showing us all the cars features. A fine dealership with an exceptional selection- best in the area. More

Great and genuine customer service from Michael and all the staff at the dealership. They went above and beyond our expectations and we went really expecting to hear No but drove off in a 2024 Jeep Patriot the staff at the dealership. They went above and beyond our expectations and we went really expecting to hear No but drove off in a 2024 Jeep Patriot which was exactly what I wanted. More