Greenville Chrysler Dodge Jeep Ram

BUYER BEWARE! What a horrible experience! My husband and I found a used vehicle on-line at this dealership that we were interested in, and after communicating wi What a horrible experience! My husband and I found a used vehicle on-line at this dealership that we were interested in, and after communicating with Emit to make sure that it was still available, we made an appointment to drive out to Greenville to see it. Afterwards, we agreed to pay the full price listed on the internet for the vehicle and waited for Emit to draw up the paperwork. We were quite shocked when he came back to us with a contract that included approximately $4,000.00 in dealer warranties, etc. added to the price of the vehicle that we had not asked for or even discussed! We told him that we didn't need any of the extras, but just wanted to buy the vehicle for the price listed. Long story short, he as well as the manager told us that we could not buy the vehicle without agreeing to and paying for the dealer add-ons. I told the manager that in all of my years of purchasing vehicles, I have never been told that I couldn't buy a vehicle for the price listed. His response was "everyone does it." Wow! So, if other people are being dishonest, that makes it ok?!! Moral of the story - if you see a car listed on-line at Greenville Chrysler Dodge Jeep Ram and think that you can purchase it for the price listed, think again. Save yourself the drive and the headache and move on to an honest dealer that knows the meaning of integrity and good customer service. More

BE CAREFUL of Greenville Dodge. I caught them in a bait and switch yesterday on a new Truck. They had a 2022 Laramie with everything I wanted on it at a good price. I called and made an appt to go see i and switch yesterday on a new Truck. They had a 2022 Laramie with everything I wanted on it at a good price. I called and made an appt to go see it. On the way there the salesman Jerry called me and said that they were told by Chrysler to pull it and use as a Loaner vehicle for their top of the line customers. I had money in hand for this vehicle if it was what I wanted. I wasn't real happy as I was half way to Greenville. I asked to talk to the Sales Manager and when Arron came on he told me the same thing, but he had another at a sister lot and but for more money. That he would be happy to have it brought over for me to look at. I told him I would but I wanted it at the same price as the one I was wanting. He then stated it would be about an hour before he had in on site. I gave him over 2 hours and when I got there. Well Guess what ? it wasn't and when I said he said it would be there he stated, I said today sometime. I then got up and told him I was done with them and that I would go elsewhere. He followed me to my truck and stated, Go ahead and be done, don't want your business anyway. More

Sergio DeLaGarza is a great sales person he can help you get a vehicle and is always nice get a vehicle and is always nice More

they are cheaters, they check your credit history and when it comes time to sign the papers, surprises such as deller expenses appear and try to buy to force you to buy it at an inflated price. give one when it comes time to sign the papers, surprises such as deller expenses appear and try to buy to force you to buy it at an inflated price. give one price and sell at a different price More

Purchased a Used pickup for my daughter, Iva our sales lady was a super nice lady. Our transaction from picking it out to financing it, was super smooth and fast! I will be buying there again lady was a super nice lady. Our transaction from picking it out to financing it, was super smooth and fast! I will be buying there again More

Truck was delivered with a scratch. Dealer said the only thing that could be done was to repaint the truck, the entire drivers side. Instead of repainting the truck we settled on a very small dollar amount. thing that could be done was to repaint the truck, the entire drivers side. Instead of repainting the truck we settled on a very small dollar amount. I have never received a check. Absolutely a staff full of liars. Avoid this dealership More

I was looking at used 2020 Laramies and to get a price I was told by the sales rep they would run a soft credit check and it would not affect my credit. She repeated the same statement when I questioned he was told by the sales rep they would run a soft credit check and it would not affect my credit. She repeated the same statement when I questioned her again. The vehicle was overpriced but I was going home to do my homework. Before I could get back with them, I was notified of a hard inquiry by the credit agency. I have excellent credit but they exposed themselves as not being honest and true to their word. I will not buy from them now and will no longer get my vehicles serviced there. Honesty and credibility are the most important thing to me in business. These folks like to do the good old fashioned pressure sale. More

Julian did a Great Job !! Kept me informed thru the entire process. He is the reason I will buy another Ram in the future there entire process. He is the reason I will buy another Ram in the future there More

Was passing through on vacation from Ohio and treated me like family. Great service! Got me back on the road quickly even though they were very busy! Thanks again! like family. Great service! Got me back on the road quickly even though they were very busy! Thanks again! More