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Greenville Chrysler Dodge Jeep Ram - Service Center

Greenville, AL

4.8
184 Reviews
Call Service Center (334) 371-5337

184 Reviews of Greenville Chrysler Dodge Jeep Ram - Service Center

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January 24, 2024

FRIENDLY STAFF, CLEAN WORK PLACE, MY WAIT WASN'T VERY LONG & THE GUY THAT HELPED ME UP FRONT WAS AWESOMELY KIND. I WOULD RECOMMEND THEIR FACILITY ANY DAY. More

by robinsonclarissia
Recommend Dealer
Yes
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Jan 25, 2024 -

Greenville Chrysler Dodge Jeep Ram responded

Hello Mrs. Robinson, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our staff friendly, the workplace clean, and your wait was minimal. It's always our goal to provide a welcoming and efficient service to our customers. We're thrilled to hear that the team member who assisted you at the front made a positive impression. Our staff takes pride in delivering excellent customer service, and it's heartening to know their kindness was appreciated. Your recommendation means the world to us, and we're grateful for your trust in our facility. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

January 22, 2024

Professional and fast Always kind, smiling, courteous, they go above and beyond to take care of me and my needs More

by tammyjanenichols
Recommend Dealer
Yes
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Jan 25, 2024 -

Greenville Chrysler Dodge Jeep Ram responded

Hello Mrs. Nichols, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our team to be professional, fast, and dedicated to ensuring your satisfaction. Our commitment to providing excellent service is fueled by the genuine care we have for our customers. It warms our hearts to know that you felt well taken care of and that our team went above and beyond to meet your needs. Your kind words about our staff being courteous, and always with a smile, reflect the values we strive to uphold at all times. We appreciate your recognition of our efforts, and it motivates us to continue delivering exceptional service to every customer. If there's anything specific you'd like to highlight or if you have any suggestions for how we can further enhance your experience, please feel free to reach out. We value your feedback and are always here to assist you. Thank you again for choosing us, and we look forward to serving you in the future.

December 05, 2023

Fast service and helps take care of anything you need. I use Dodge dealership for all my needs for my vehicle. More

by tabboggan
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 05, 2023 -

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you appreciate our fast service and that we've been able to meet all your vehicle needs. Our team is dedicated to providing top-notch service and ensuring that our customers have a smooth and positive experience. We truly value your trust and loyalty, and we look forward to continuing to be your go-to destination for all your vehicle needs. If there's ever anything else we can assist you with, please don't hesitate to reach out. Drive safely, and thank you for choosing us!

December 05, 2023

Great Was very nice and they did a great job Very professional and courtesy In a timely manner More

by anthonybuskey0
Recommend Dealer
Yes
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Dec 05, 2023 -

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the fantastic 5-star review! We're thrilled you had a great experience with our professional and courteous team. Your kind words motivate us to keep delivering top-notch service. We appreciate your trust and look forward to serving you again.

November 30, 2023

The day before Thanksgiving, Brian and his team fixed my truck on a job that most dealerships would've waited until the following week More

by royalcaddis
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 05, 2023 -

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Brian and our team were able to go above and beyond to fix your truck, especially on such a busy day right before Thanksgiving. Providing efficient and timely service is a priority for us, and we're glad we could get you back on the road quickly. Your kind words mean a lot to us, and we truly appreciate your five-star review. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels!

November 29, 2023

They’re always upfront. If they’ve tried something before and it hasn’t worked, they will tell you rather than waste your time. They will also check simple things that don’t More

by jones.lee1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowen
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November 29, 2023

While it took 108 days to repair my truck they kept me informed & provided me with a loaner vehicle. More

by kkilpatric
Recommend Dealer
Yes
Employees Worked With
John, Matt & Brian
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Jul 08, 2024 -

Greenville Chrysler Dodge Jeep Ram responded

Thank you for your patience and understanding throughout the repair process! We're glad we could keep you informed and provide you with a loaner vehicle. We'll be sure to pass along your kind words to John, Matt, and Brian. If you need anything else, don't hesitate to reach out. Best regards, Greenville Chrysler Dodge Jeep Ram

November 22, 2023

They are very courteous and inattentive to your needs and wishes. if something is wrong, they do the best they can to make things, right. More

by john.stovall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Shelley, Timothy Vines, Matt Bowen
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November 21, 2023

Truck sat for 3 weeks and nothing was was done but looked at once. Negative More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Bowen
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October 30, 2023

The staff and dealer are all very friendly and helpful. Definitely worth the drive! I’ve never had a better experience!! More

by quitethepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie , Kim Shelley, Matt Bowen, T.J. Wesley, Micah Posey
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Oct 31, 2023 -

Greenville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff was friendly and helpful during your visit. It's always our goal to provide exceptional service and make your experience a memorable one. We appreciate your kind words and are glad to know that your drive to our dealership was worth it. If you ever have any more feedback or if there's anything else we can do to improve, please don't hesitate to reach out. We look forward to serving you again in the future!

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