Greenville Hyundai

I purchased my 2005 Sonata from Greenville, TX dealership. From day one I had AC fuse blow out several times each year. I'd take it in for service and still had the AC fuse blow. This year I had o dealership. From day one I had AC fuse blow out several times each year. I'd take it in for service and still had the AC fuse blow. This year I had one blow every time I turned it on for 3 days in a row! So I took it to the shop. They kept it 5 days!!! They told me the wiring was installed in reverse, and my cost would be $503. I inquired why should I pay anything since it was a factory error that I've lived with since 2005. They said, the warranty expired, the cost is my responsibility. Yet it was never found before! In addition, I was charged a $50 environmental fee. When I asked why, I was told they charge that for every vehicle that comes into their shop. And that it was a Environmental Agency fee requirement. I called TECU, they said they do not impose a mandatory charge for an environmental fee. 5 days and $503 dollars before I got the vehicle back because they couldn't find the problem in a timely manner. Deemed to be a factory problem, I called corporate, who said only the dealer ship can file factory assembly related problems. I informed Greenville Hyundai of this information and the reply I received was, " That's interesting, we don't do that but will look into it." I haven't heard any updates. Greenville Hyundai added and external fuse inline with the AC. I have yet to see it. Why would they do this? What the xxxxxxx engineering is this? They'll never get my business again! More

Drove 45 minutes to this dealership yesterday on 5/25/2022 to purchase a vehicle. I went 'on-line' the day before verified TrueCar pricing, and verified with Lewis, and Blake at the dealership. We 5/25/2022 to purchase a vehicle. I went 'on-line' the day before verified TrueCar pricing, and verified with Lewis, and Blake at the dealership. We negotiated a deal, I signed on the line to accept the deal a 'little' over what I wanted but it was 'fair' the Sales Manager also agreed to the deal. The ran my credit, then came back to me and advised me they made a mistake on pricing by $2,000! They could have easily taken off the ridiculous charge of $3,999 for the 'Greenville Protection Package' . I feel they made a mistake on letting me sign, not honoring their end of the deal. They flat out did not honor their end of the deal and should have. I will be taking my business to Bob Stalling Hyundai that does not charge these fees and you should too. More

Horrible dishonest dealership. Confirmed they had a car, they would charge MSRP multiple times. They wouldnt do anything over the phone. Missed work and 3 kids to figure out altern Confirmed they had a car, they would charge MSRP multiple times. They wouldnt do anything over the phone. Missed work and 3 kids to figure out alternate plans. Drove 1 hour and they wanted 10k over MSRP. Don't waste your time. Dishonest sales person named JoJo and the manager is no better. Who knows how many other peoples time he has wasted. He should be fired. Wish I had seen these horrible reviews first. More

If you expect honesty don’t go here. We have had nothing but lies. The absolute worse experience after purchasing our truck. Also still waiting on return calls,text, emails from the mana We have had nothing but lies. The absolute worse experience after purchasing our truck. Also still waiting on return calls,text, emails from the manager and the salesman after we items were not placed back in our vehicle after service. They were supposed to be dropping them off on Saturday and are now ignoring all communication. We have wrote a letter to send to corporate there has been so many issues. Run! More

BEWARE! ! Horrible Dealership. Stay away at all costs! There are way better dealerships in the Metroplex. I called them because they had a car that I was look ! Horrible Dealership. Stay away at all costs! There are way better dealerships in the Metroplex. I called them because they had a car that I was looking for as they are a little hard to find. I confirmed the CASH price before TT&L THREE times and when I went to purchase the car the price they gave me was thousands above what they told me. Seems like to me you can't FORCE a consumer to purchase something, to get a certain price. Whatever price you see on the website will not be the price they quote you once in the door. What a complete and utter waste of my time. More

BEWARE! !! DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. Before driving 100 miles to pick up a Hyundai Elantra Gary Guyette Jr. assured us there is no mark up. A !! DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. Before driving 100 miles to pick up a Hyundai Elantra Gary Guyette Jr. assured us there is no mark up. After the test drive we were hit with over $8000.00 in mark ups on a $22k vehicle More

They never answer phones in finance and cancelled two different plans and they never send them in right away. It takes months to get anything done! I would never send anyone to this dealership. Love my c different plans and they never send them in right away. It takes months to get anything done! I would never send anyone to this dealership. Love my car, but it is not worth the headache of dealing with this dealership. More

Worst dealership I've ever worked with. Very dishonest, uses bait and switch tactic, and downright lies about price. uses bait and switch tactic, and downright lies about price. More

We needed an economical car for husband to drive to work. They kept changing the price of the car on us by tacking on these mandatory fees that we kept telling them we didn’t need or want. It was outrageous! They kept changing the price of the car on us by tacking on these mandatory fees that we kept telling them we didn’t need or want. It was outrageous! According to them, we needed a $1000 tire fee for nitrogen and six months warranty on tires - we kept refusing this service and when they’d come back with another car price number - half of it was folded over so as not to disclose how they shuffled the fees around . Another fee was $600 windshield protection- I have insurance for that with total replacement capped at $100 - but oh that was mandatory. There was another fee tacked on at the end as well. We were promised the vehicle next day and it took a week for us to get it. When it was delivered, the employee was terribly rude. Finally, we financed through another vendor (Wells Fargo) with sales tax included. They remitted the sales tax to the dealership and they kept some of it. They actually sent a partial payment to our county revenue office. Trying to get ahold of them is awful. They either do not answer the phone, transfer you to a voicemail that isn’t set up, or a voicemail that is full. They will not even take calls from the revenue office. However, if you press 1 for sales then they answer the phone. Funny how that works! DO NOT GO HERE. Buy your Huyudai somewhere else. More

Best service ever! While doing routine maintenance, they found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful and shows honest concern for the customer! Thank you Garrett! More