Greenville Land Rover

Exceptional Experience/Outstanding Pricing! Purchased a 2018 Porsche Macon GTS from these guys yesterday 9/23/17. First let me start off with how wonderful everyone was at Jaguar Land Rover Por Purchased a 2018 Porsche Macon GTS from these guys yesterday 9/23/17. First let me start off with how wonderful everyone was at Jaguar Land Rover Porsche Volvo Cars of Greenville. We are from Richmond, VA and decided to purchase our new Macon from Greenville, South Carolina. Here is a little bit behind our story. We attempted to work with our local dealership with building a new Macon, however that did not work (that is all I will say about this dealership because they don't deserve any further commment from us about how poorly our local dealer is when it comes to customer service). Now back to the real heroes of the year! For many years we have owned several BMW's all purchased at Midlothian BMW of Richmond. We decided to look into Porsche, and was referred by Rashawn Patel our usual sales guy at BMW to a sister store which was Greenville Porsche. Don Ledbetter and Brent Greer along with Dennis Filchak made this happen and we couldn't be happier! From start to finish these guys did everything. We are close to 400 miles away from Greenville, SC and they made the entire process as simple as possible and did everything we needed over the phone. We built the car on the Porsche website and sent our build code to our salesman Dennis Filchak who promptly took all the information and put us in the system. He talked us through the process and keep us up-to-date on the build of the new Macon. He called back quickly with answers to questions and always kept us in the loop on the next stages as we got closer to picking up our new Porsche. Coming from Richmond, VA, we decided to fly down to South Carolina, and Dennis picked us up from the airport and took us straight to the dealership. Once we arrived we were treated like royalty and started to finalize our purchase. We then met with Lee McClelland in finance who also stayed in touch with information on financing and what our options were for extended service plans and general maintenance well before we even arrived in Greenville. Lee was not pushy on sales tactics and explained all our options and helped us pick the most important things to us that we felt like we needed on the Porsche. So now that you know that we received outstanding customer service and these guys went out of their way to make this happen, let me give you the real reason you should shop here first when considering your next new or used car purchase. What started off with a little internet research became my quest for finding the best possible price on building a new car to our specifications. We attempted to work with our local dealership, however that ended quickly as we realized by their comment that they were selling so many cars that getting a discount would be difficult. Buyer beware, if your hearing this, call Greenville Porsche they know what to do to satisfy a customer and get you the best possible deal on the market today. Dennis got to work quickly and returned a deal to us that was too good to be true. With the deal we received from Greenville Porsche, we were able to purchase many more options on the car than we ever thought possible along with some extras on maintenance and personal care for our Macon. Lee McClelland saved us a ton of money on financing! Finally, if this hasn't convinced you to give them a call after all was said and done, these guys even walked out with rubber floor matts usually retailed for $165.00, and threw them in the car and told us to enjoy! That essentially paid for our plane tickets to South Caronlina and all we had to do was drive 400 miles (6.25 hours) home. We will definitely work with these folks again in the future. It was so simple and we are 110% satisfied! Thank you for a wonderful weekend trip, an amazing car, and people we can truly call friends now because of this experience. More

Range Rover Evoque Lee and Vicky did a great job and made the process as smooth as possible. My wife was very happy with the car. Thank you both! Lee and Vicky did a great job and made the process as smooth as possible. My wife was very happy with the car. Thank you both! More

Misdiagnosis/ Terrible Customer Service I have had one of the worst experiences with the services side of this dealership in the past month. I originally got a quote to get my throttle body I have had one of the worst experiences with the services side of this dealership in the past month. I originally got a quote to get my throttle body cleaned. I brought my car in and they stated that the Mass Airflow sensor needed to be changed, which I changed a month earlier. The part takes 15 minutes to replace (one screw and a clip-in). They charged me over $350 in labor, which I argued you about, but to no avail. Got my car back with the same exact symptoms. Now (5 days later) they told me I need to spark plugs and ignition coils replaced, which again were replaced 3 months ago (except for 3 original coils). They wanted to charge me $900 for these repairs due to their misdiagnosis. I will not only never take my car back to be serviced by this dealership, but I will now consider never to buy a Volvo again if I have to work with this dealership. Customer service was awful, and you can tell that they are not loyal to the customer as we are to them. More

Awesome service. The attention is exceptional as soon you get the door. Pre sales was an easy ongoing, fair prices very competitive. Vicky was a terrific helper and The attention is exceptional as soon you get the door. Pre sales was an easy ongoing, fair prices very competitive. Vicky was a terrific helper and she was there until we left the dealership. If you are looking for purchase a new/pre owned vehicle, you need to consider very seriously this guys, they know their work. More

Superb Experience Have purchased 2 new Volvos thru Sid in the last 18 months. We reside in NE Ga and Sid made the buying experience very easy, no sales pressure and the Have purchased 2 new Volvos thru Sid in the last 18 months. We reside in NE Ga and Sid made the buying experience very easy, no sales pressure and the prices paid were the best compared to others. The closing experience was very professional with no surprises. Nafe went above and beyond in explaining all the car features , Navigation, etc. Highly recommend Greenville dealership to anyone in the market, they will earn your business. John & Carol Perkins More

Excellent Service and Knowledge. From the first time my daughter and I arrived at the dealer until we were able to bring my wife back to test drive Sobhi ( Sami ) was awesome. They d From the first time my daughter and I arrived at the dealer until we were able to bring my wife back to test drive Sobhi ( Sami ) was awesome. They did not have the Volvo XC60 we wanted on the lot. He took the list of our wants and immediately contacted us when one was available so we could come back with my wife to see if we wanted this versus the Audi Q5. Sami was always professional, polite and made the process easy. Lee in finance made the paperwork along with options for service easy. We were his 11th customer as he was new to this position. Even though this was new to Lee he did an outstanding job working with us and answering any and all of our questions. Without a doubt we will be back when it is time to purchase another car. More

First time ever had a positive experience purchasing a car. Our purchasing a Volvo was a pleasant experience rather than stressful. Lorenzo our salesperson was kind, knowledgeable and friendly. He answered qu Our purchasing a Volvo was a pleasant experience rather than stressful. Lorenzo our salesperson was kind, knowledgeable and friendly. He answered questions and provided information critical to our purchases of our Volvo. The financial team was exceptional. Thanks for a pleasant experience rather than a stressful one. More

Skyydiva220 great experience with Rover Last week I decided to stop by the rover dealership to look @the evoque , I had been thinking about getting one for several months ! Lee took me for a Last week I decided to stop by the rover dealership to look @the evoque , I had been thinking about getting one for several months ! Lee took me for a test drive and I LOVED IT ! He explained to me what features the evoque has . It was a little overwhelming but he was very professional and patient ! I'm very happy with my new purchase . More

One year service. Tommy Parsons met me at the servace door before opening time. Wrote me up right away. I went to the waiting room and two hours later it was done . Gre Tommy Parsons met me at the servace door before opening time. Wrote me up right away. I went to the waiting room and two hours later it was done . Great service with very nice and very knowledgeble people. It has allways been a pleasure going to this dealership. More

Great Experience with Sid I must admit that normally I do not write reviews, however my experience buying my 2017 Jaguar XE Prestige was phenomenal. I live in Dallas and Sid we I must admit that normally I do not write reviews, however my experience buying my 2017 Jaguar XE Prestige was phenomenal. I live in Dallas and Sid went above and beyond to make the experience easy. He kept me very informed and I appreciated his hard work. I am in love with my car and recommend others to use Sid for their buying needs. T. King More