My Fiat 500 Pop 2013 suffered an accident. When I took it to the shop for servicing the repair cost was too elevated (between USD 2600 and USD 7000 they sadly couldn't provide an exact number until they began working on it). The Mechanic explained me that the damage was pretty bad, so I decided to meet with the Sales Team to see more options. I ended up buying a used 2015 Fiat 500 L, gave a down payment and financed the rest. Ricardo from the Sales Team offered me USD 1500 for my Fiat Pop if I bought a brand new 2019 car, but since I went for a used one he offered USD 500. You can imagine USD 500 for a car is nothing, but due to the poor state of the previous one and what I had originally paid for it (USD 6000) I decided to take the 500. Not only was I not given this money, Ricardo left the premises by the time I got the keys to the new car and when I called the next day he said he "might" give me USD 200 at best. Worst thing? Ayman, who also works with him, also told me that the USD 500 will be included in the deal. At this moment and after such a hard experience with my accident, I have to say I feel abused by the Salesmen at Greenway Fiat. I felt mocked, laughed out. Will I ask for the USD 200? No, because if they went over such trouble to trick me they probably need that money. I feel sad and dissapointed, and as much as I love Fiat... I hope I will never deal with Greenway Fiat again.