Greenway Fiat

Excellent customer service My experience at Fiat was amazing, thanks to Carmen she went above and beyond to provide an excellent customer service!!! Thank you for all your help My experience at Fiat was amazing, thanks to Carmen she went above and beyond to provide an excellent customer service!!! Thank you for all your help More

Great customer service I was in the market looking for a used car and I knew, with my limited and fixed budget, that I may not have many options. Although the car I was inte I was in the market looking for a used car and I knew, with my limited and fixed budget, that I may not have many options. Although the car I was interested in ended up not being within that budget and I did not buy from this dealer, Carmen was super nice and really helped me through the process. She always responded with helpful answers or followed up promptly. Great customer service! More

My FIAT 500X has an electrical Issue My FIAT 500X has an electrical issues and both FIAT USA and The Dealer do not want to resolve. The front parking lights go out and melt the socket. My FIAT 500X has an electrical issues and both FIAT USA and The Dealer do not want to resolve. The front parking lights go out and melt the socket. It has happened 3 times already! More

Great service from Joel at fiat and friendly co workers, fast service and communication, they also provide me with a rental car for a few days. Thank you. from Joel at fiat and friendly co workers, fast service and communication, they also provide me with a rental car for a few days. Thank you. More

Service Joel the advisor is very nice and polite but the service is bad In general, no even wash my car, the car is not as expected I was very happy with the Joel the advisor is very nice and polite but the service is bad In general, no even wash my car, the car is not as expected I was very happy with the performance nor the quality has been a disappointment since 6 month after I purchased. The performance was great at the beginning and the quality was terrible but now both performance and quality are getting worse after two years hence, what am I going to expect the next 6 months More

Great experience I took my Fiat 500 electric in for recall repairs. I was 45 minutes late for the appointment but they took me righr away. Since I live 70 miles from I took my Fiat 500 electric in for recall repairs. I was 45 minutes late for the appointment but they took me righr away. Since I live 70 miles from thr dealership and the range of the car is 87 miles, I thought I would have to come back the next day to allow for the repairs and recharge of my batteries. But Joel the service rep assured me it could all be done in a few hours They paid for an Uber to take us to lunch and brought us back when the repairs were finished in 3 hrs as promised with the car fully charged. I was impressed I also own a Mercedes and must say that the service I received at Greenway Fiat was superior to how I am treated at the Mercedes dealership. Everything was top rate. More

Excellent Service I've been extremely happy with the service I have received when bringing in my Fiat 500 for service. Hector Diaz always takes time to answer any ques I've been extremely happy with the service I have received when bringing in my Fiat 500 for service. Hector Diaz always takes time to answer any questions. He is always courteous and professional. More

Go Somewhere Else, Don't Trust Them I went in for an oil change and multipoint inspection. The oil change didn't take too long. Hector came up to me and said "OK, we have a few th I went in for an oil change and multipoint inspection. The oil change didn't take too long. Hector came up to me and said "OK, we have a few things. Did you get any type of extended warranty when you bought the car?" I told him I wasn't sure. He then proceeded to tell me about an oil leak which was causing oil to mix with other fluids and was going to cause engine damage. If I had an extended warranty, he could contact them and get the repair covered. I told him I would just like a print out of everything and, I would see if it was covered. He said he would get everything typed up and show me what/where the problems were. Hector came with the paper work and as we went to the cashier, I asked what the problem was because I was talking to my husband who was with a mechanic and neither of them could understand what the problem was. Hector showed me the paperwork which only showed what needed replaced---not why, what was wrong, no description, no estimates. Hector started pointing to hoses. I asked what the problem was, he pointed to a hose and said, this damage is from the oil leaking. I asked where the oil was going, he said it's coming through this hose and leaking on this hose. I asked if the oil always comes through that hose and, he said "Yes." I was confused at this point considering I was first told oil is mixing..... I asked if the oil could have been from the valve cover gasket that was just replaced that morning. He looked at me confused and after a minute said no, that's higher. My husband called after I picked him up to find out what was wrong and what the cost to repair would be. Hector was supposed to call when he was finished with a customer. That was Friday February 22, 2019 around 4:00 PM and, it is now Monday, February 25, 2019 5:51 PM. I don't need a callback at this point. I have since been to two mechanics who said, "Regular Maintenance is all that is needed." No A/C problems, no oil leaks, no vacuum pump, no marker light, etc. We plan on buying a new FIAT when we pay this one off. We will NOT be coming here. This was my first AND LAST visit! More

Great Had good experience and good deal Place was clear, do no rush, over all it was good, got what i wanted am with the experience Had good experience and good deal Place was clear, do no rush, over all it was good, got what i wanted am with the experience More

Great experience!!!! Had a great experience when I took my fiat 500 in for an oil change. Rep was knowledgeable and very professional. Will definitely keep going back Had a great experience when I took my fiat 500 in for an oil change. Rep was knowledgeable and very professional. Will definitely keep going back for my servicing needs. More