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Orlando Kia East - Service Center

Orlando, FL

4.2
1,685 Reviews

1,685 Reviews of Orlando Kia East - Service Center

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April 18, 2025

They did the job and seemingly did it correctly. Im mostly upset that they promised the car Monday or Tuesday morning but didn’t even order the part till Monday evening even though they knew about t More

by foxarcand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Greenway Kia East responded

I apologize for the inconvenience you experienced with the delay and lack of communication regarding your vehicle's service. We strive to meet our commitments, so it's disappointing to hear about this oversight. I understand how frustrating it must have been without a courtesy vehicle and nearly running out of gas upon pickup. Please feel free to reach out if you'd like us to address any further concerns or discuss this matter in more detail. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 16, 2025

Greenway Kia's auto service center took care of my tire issue quickly and efficiently. More

by COURTANIBLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East! We are here to help with any future service needs.

April 16, 2025

He was very friendly and welcoming . Quick and easy service . Got my car back faster than expected. More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel
Apr 16, 2025 -

Greenway Kia East responded

Gabby, thank you for leaving Greenway Kia East a five-star review! We are happy to hear that our team was efficient and ensured you were quickly back on the road. See you next time!

April 16, 2025

Professional, courteous and informative. Plus good communications. Fin was excellent. I’ll be back in the future. More

by AB3DXQB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Greenway Kia East responded

We're pleased to hear about your positive experience with Fin and the team at Greenway Kia East. Thank you for highlighting our professionalism and communication!

April 16, 2025

Punctual, informative, helpful Service team was puntual informative and helpful Thank you very much service More

by SUNNYRIDESLLC
Recommend Dealer
Yes
Employees Worked With
Fin
Apr 16, 2025 -

Greenway Kia East responded

Thank you for sharing your positive experience with our service team at Greenway Kia East! We're delighted to hear they were punctual, informative, and helpful. We appreciate your support and look forward to serving you again in the future!

April 16, 2025

Pleasant and effortless I was taken care of immediately and only had to wait like an hour. Everyone was really nice and Shelby was very nice and efficient More

by vmullendore1326
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
Apr 17, 2025 -

Greenway Kia East responded

We're delighted to hear that your experience at Greenway Kia East was pleasant and efficient! It's great to know Shelby and the team took good care of you. Thanks for sharing this feedback with us!

April 16, 2025

Right to the point . Kept me informed of each step and what needed to get done and how long it is going to take . More

by esslam.ta
Recommend Dealer
Yes
Employees Worked With
David in service
Apr 17, 2025 -

Greenway Kia East responded

We're glad you appreciated the clear communication and efficiency during your visit to Greenway Kia East. Thank you for sharing your experience with us!

April 16, 2025

I have some issues with the request and noice with the kia Soul 2021. I decided to sold the car to Toyota dealership. More

by Beatriz Abril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Greenway Kia East responded

Beatriz, I'm sorry to hear about the issues you encountered. If there's anything we can do to assist you moving forward, please feel free to reach out. Thank you, Hicham Belharsa - Manager - hichambelharsa@greenwayauto.com

April 16, 2025

I would never recomme d this dealership because of the way the sale was handled. We had agreed to a price and loan terms and moved my plate to the new car. Then the so-called finance manager came up and t More

by Dh
Recommend Dealer
No
Apr 18, 2025 -

Greenway Kia East responded

It's disappointing to hear about your experience with the sale and subsequent service. We strive for transparency in our dealings, so it's concerning that this wasn't reflected. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Hicham Belharsa - Manager - hichambelharsa@greenwayauto.com

April 15, 2025

The experience was good was nice you offered ride home and back to get car More

by bwalker96
Recommend Dealer
Yes
Apr 16, 2025 -

Greenway Kia East responded

Thanks so much for the review. We look forward to your next visit to Greenway Kia East!

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