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Orlando Kia East - Service Center

Orlando, FL

4.2
1,697 Reviews

1,697 Reviews of Orlando Kia East - Service Center

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June 08, 2024

Very attentive upon arrival. Carlos was very attentive and friendly. Waiting time was on perfect and car was ready as predicted. More

by CRAMOS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Greenway Kia East responded

Thank you for the great feedback! We're glad to hear Carlos and our team at Greenway Kia East provided attentive service and met your expectations. Enjoy your ride!

June 08, 2024

Josh is among the more receptive employees. Some others feel awkward to talk to. I believe they want to do quality work and make good recommendations but some services are simply too expensi More

by atris13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Greenway Kia East responded

Thanks for sharing your thoughts! We're glad to hear Josh was receptive and appreciate your feedback on our team at Greenway Kia East. We'll take your comments into consideration as we strive to improve.

June 07, 2024

I recommend this dealer to any body looking for a vehicle,best service and the best car in Orlando fl More

by EDVAZ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Greenway Kia East responded

Thanks for the recommendation! We're delighted to hear you had a great experience at Greenway Kia East. Enjoy your new vehicle and safe travels!

June 07, 2024

Awesome guy. Really appreciated everything done for me there. Helped me understand oil changes are necessary More

by MIAEPEREZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Jun 07, 2024 -

Greenway Kia East responded

We're glad to hear you had a great experience at Greenway Kia East and found the information helpful. Thanks for sharing your feedback!

June 07, 2024

Kia did a fast , efficient and true service for my old 2013 car problem issue. More

by JAMES ROSARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Jun 10, 2024 -

Greenway Kia East responded

Thanks for choosing Greenway Kia East for your service needs, James! We're always here to help.

June 07, 2024

People was friendly but it took to long for my appointment , Got there at 10 am and left at 2 pm More

by MORRISFLOYD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Jun 07, 2024 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! We hope to see you again down the road!

June 06, 2024

Fin was very accommodating, the service for the recall was prompt and the service center was comfortable. More

by NESHEA GRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Greenway Kia East responded

Neshea, we're glad to hear Fin and our team at Greenway Kia East provided prompt service for your recall. Thanks for the positive feedback!

June 05, 2024

Josh was the best customer service person I have ever encountered!!!! He took service to a whole new level!! More

by Hatfieml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Greenway Kia East responded

Thank you for the fantastic feedback! We're delighted to hear that Josh provided exceptional service at Greenway Kia East. We appreciate your support and look forward to serving you again!

June 04, 2024

No communication for 2 weeks. I had to email the service manager to get a call back. More

by JULIORACEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Greenway Kia East responded

Hi Julio - I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help, so I will search for your contact information as soon as possible. Thanks, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

June 04, 2024

The person in charge of our service was incredible. He made sure that he heard all of the problems that I’ve been having since the car started and did the most for us to ensure that we were happy with More

by JAZZMINI904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East went above and beyond to address your concerns and ensure you were satisfied. Thank you for sharing such detailed feedback, it means a lot to us! Safe travels ahead!

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