Back

Greenway Kia West - Service Center

Orlando, FL

4.2
1,804 Reviews

1,804 Reviews of Greenway Kia West - Service Center

Sort by
April 01, 2025

When I got my car back from being serviced it would not start when I tried to drive it later. Additionally the manager has not returned my calls or text messages about the issue. I am currently on foot and More

by Forte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 02, 2025 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

March 31, 2025

Thanks for taken my appointment and services you provided I’ll be back thanks again More

by cedstrick04
Recommend Dealer
Yes
Employees Worked With
Kiara
Apr 01, 2025 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! See you next time!

March 30, 2025

Love the friendliness that they are and willing to always help you. Love the way they also go out there way to make you happy More

by Dvsyvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West made your experience so positive and accommodating! Thank you for the kind words, and we're always here to help whenever you need us.

March 30, 2025

Awesome experience, the people are very knowledgeable and polite. Just a few words to describe my experience, More

by magwoodmichele2@gmail.ço
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Leo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Greenway Kia West responded

We're delighted to hear you had an awesome experience with our knowledgeable and polite team at Greenway Kia West! Thank you for sharing your feedback, and we look forward to serving you again in the future.

March 30, 2025

my advisor tony was very attentive. he explained the problem with my car very well. i will always come back to this Kia for any problems with my car. More

by madisonbonds253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2025 -

Greenway Kia West responded

Thank you for sharing your experience! We're delighted to hear that Tony provided attentive service and clear explanations at Greenway Kia West. We look forward to assisting with any future car needs!

March 30, 2025

They using my gas for personal I given my car whit 294 gallon mileage, they give back to me 254 . I went for check engine lights suppose to cover Indop paid $1800 . Was $2150 after I reach the manager M More

by mariesubtyl66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
Mar 31, 2025 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

March 30, 2025

Tony was awesome kept me up to speed about my car and was very courteous More

by giomercedez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2025 -

Greenway Kia West responded

Thanks a bunch, from the Greenway Kia West Team! We are glad that Tony ensured a smooth service experience.

March 30, 2025

When I arrived, I was greeted with a smile, and I had no wait time. Brett checked me in and made sure that I was taken care of. More

by SIMMONSLETICIA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret
Mar 31, 2025 -

Greenway Kia West responded

We're delighted to hear that Brett and the team at Greenway Kia West provided you with a seamless experience. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!

March 29, 2025

Took my car to KIA West on Colonial Road 30K maintenance and oil change. They took the car quickly and examined it and explained what needs to be done. They were very professional and organized. They worked More

by uciltas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, Gabriel, Mark Foster
Mar 31, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that Brett, Marc, and Gabriel provided professional service and kept you informed throughout the process. We appreciate your kind words and look forward to serving you again in the future!

March 29, 2025

Excellent experience. I was pleased. My service writer was helpful, attentive and I liked her. More

by DYEAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keira in service, and Gabriel.
Mar 31, 2025 -

Greenway Kia West responded

We are grateful to have earned your confidence. Thanks for taking the time to leave us a review! - The Greenway Kia West Team

...
28
...