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Greenway Kia West - Service Center

Orlando, FL

4.2
1,671 Reviews

1,671 Reviews of Greenway Kia West - Service Center

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January 11, 2025

Great customer service. Addressed questions or concerns. Good communication on service . Thank you for the nice experience! More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Tony
Jan 13, 2025 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! Thank you for the kind words and support.

January 11, 2025

Listen well to my needs and took care of my services in a timely manner. I received my car cleaner than I drop it off. More

by johndupree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis from the service department
Jan 13, 2025 -

Greenway Kia West responded

John, we're delighted to hear that our team at Greenway Kia West met your needs and returned your car in great condition. Thanks for sharing your experience with us!

January 11, 2025

Thanks for taking care of my car and answering all my questions and getting me out on time More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Jan 13, 2025 -

Greenway Kia West responded

Ayonna, thank you for sharing your support of Greenway Kia West!

January 11, 2025

Excelente Atención del Sr. Frank, ampliamente Recomendado, una asesoría completa en el Área de Servicio More

by jesuscontreras-realtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jhonatan Salinas
Jan 13, 2025 -

Greenway Kia West responded

Nos alegra saber que Frank brindó una atención excelente en Greenway Kia West. Agradecemos su recomendación y esperamos poder servirle nuevamente pronto!

January 10, 2025

I love the quality of the service of my service advisor, the porter and technicians that worked in my car. They are 5 stars More

by Luiz Carlos de Oliveira Venske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Franco Salinas, Genesis Gomez
Jan 13, 2025 -

Greenway Kia West responded

Luiz, we're delighted to hear that you had a 5-star experience with our team at Greenway Kia West! Thank you for your kind words and support.

January 10, 2025

People are friendly and try to get you taken care of in a timely manner. More

by johndupree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Kirpal Jimenez
Jan 13, 2025 -

Greenway Kia West responded

The team at Greenway Kia West loves seeing great reviews! Thank you, John!

January 10, 2025

It was very good and didn't take too long That's all I have to say More

by jwscott1963
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 10, 2025 -

Greenway Kia West responded

Our team is always happy to help you out! Thanks for choosing Greenway Kia West and we will see you next time!

January 09, 2025

Excellent and great customer service, very happy with the care I received from Jessie and Luis. Luis was just new but was able to go through everything I needed and if for any reason did not know something More

by Preciousnica74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie & Luis. / Service Department.
Jan 09, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that Jessie, Luis, and Manager Gabriel provided such attentive service. It's wonderful knowing our team made the trip from Groveland worthwhile by meeting all your needs. We appreciate the recommendation and look forward to serving you again in the future!

January 09, 2025

I have the Greenway Kia West experience since 2015. . I feel like a VIP customer each visit. The lounge waiting accomodations are very good. Interface with customer service reps, technicians and all tha More

by Ms. V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franciscoand Gabriel in service department;
Jan 09, 2025 -

Greenway Kia West responded

Ms. V, thank you for being a loyal customer since 2015 and sharing your positive experiences with Greenway Kia West! We're delighted to know our team continues to make you feel like a VIP during each visit. We appreciate your kind words and look forward to serving you again soon!

January 08, 2025

Three separate trips to fix the same issue. The first were no less than a week each, then the final was two months. Getting any information from them is like pulling teeth. Returned my car with More

by masdonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank, Tony
Jan 08, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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