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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
706 Reviews

706 Reviews of Greenway Kia at the Avenues - Service Center

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March 29, 2025

Great experience, 1st time in the dealership and everyone was fantastic to deal with! Rey in Service went above and beyond our expectations. Wayne the manager was so personable and helpful. ⭐️⭐️⭐️⭐️⭐️⭐️ More

by LIFETIMESTEELBUILDINGS
Recommend Dealer
Yes
Employees Worked With
Rey in service
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Mar 31, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues! We're delighted to hear that Rey and Wayne provided exceptional service during your visit. We appreciate the support and look forward to seeing you again!

March 28, 2025

Ashley was great! Time to wait was too long. I think 1 hour for an oil change is adequate not two hours. More

by penny16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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March 28, 2025

I was very happy with my service there and the gentleman that took care of me was very helpful More

by MARIAMCLEAN457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Greenway Kia at the Avenues responded

Thank you for trusting Greenway KIA at the Avenues with your business!

March 27, 2025

It should not take over 2 hours for an oil change when you have an appointment. They did not even look at the vehicle for over an hour. More

by psekre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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March 27, 2025

Clean waiting area. Check-in with Szymon Nowak was quick, efficient, and professional. Was greeted with a genuine smile and positive attitude. More

by kpcalvnhobbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Mar 27, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon and the team at Greenway KIA at the Avenues provided a welcoming and efficient experience. Thank you for highlighting our clean waiting area, we appreciate your feedback!

March 23, 2025

Excellent service from knowledgeable real people who care. Simon in service is awesome! Actually that’s one of the big reasons I go there - no xx, just straight forward no over selling and the results y More

by khahn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon. - Service Advisor
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Simon and the team at Greenway KIA at the Avenues provided you with excellent service. It's great knowing our straightforward approach is appreciated, and we look forward to continuing to meet your expectations!

March 23, 2025

They tried to make everything right and didn’t give up on completing what they were suppose to More

by TNESHIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 23, 2025

Very fast and easy process great communication and great customer service from the service department More

by cillachavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Cilla, we're delighted to hear that our service department at Greenway KIA at the Avenues provided you with a fast and easy experience. Thank you for highlighting their great communication and customer service!

March 22, 2025

was pleased with the results service wait was pretty slow, and wait area was clean More

by chiefmanybeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway KIA at the Avenues Team

March 22, 2025

Super easy to schedule drop off and pickup for recall repairs. Quick service in and out. Szymon was fantastic keeping me up to date with progress and my car was ready exactly when he said it would be. More

by EMILY.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Emily, we're delighted to hear that Szymon and the team at Greenway KIA at the Avenues made your recall repair experience smooth and efficient. Thank you for sharing your positive feedback!

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