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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
704 Reviews

704 Reviews of Greenway Kia at the Avenues - Service Center

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March 22, 2025

They’re rude and unreasonable. How is my stuff gonna work perfectly fine before and when being dropped off but broken when I pick up after a week? Maybe don’t mess with peoples stu More

by hanflingilana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
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Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 19, 2025

During sales, I had regret dealing with this dealership. Now, my last service visit was wonderful! More

by Kkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley!!! Wonderful!!!
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Mar 20, 2025 -

Greenway Kia at the Avenues responded

We love seeing 5-star reviews here at Greenway KIA at the Avenues. Thanks, Kkc!

March 18, 2025

Friendly, very helpful and made sure all our needs were met. Very happy with the service we received. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Greenway Kia at the Avenues responded

Gabe, we're delighted to hear that our team at Greenway KIA at the Avenues met all your needs and provided great service. Thank you for sharing your experience!

March 16, 2025

very pleasant staff, explained everything well, kept me informed on the progress of the work on my car More

by HARLEY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service manager on Fri 3/14/25, do not remember his name
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Mar 17, 2025 -

Greenway Kia at the Avenues responded

We're glad to hear that our team at Greenway KIA at the Avenues provided clear communication and a pleasant experience during your visit, Harley. Thank you for sharing this feedback!

March 15, 2025

First time there. ..was a great experience. Simon was my advisor and he was great! More

by KINGSLANDGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
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Mar 17, 2025 -

Greenway Kia at the Avenues responded

We are glad to hear that Simon provided excellent service. Thanks for choosing Greenway KIA at the Avenues! We hope to have the opportunity to assist you again in the future.

March 15, 2025

The repairs were not completed correctly the first time, causing me to return the vehicle the next day and have to then be late for an out of town meeting I had to already be on the road for. I had to then More

by CODYKIM835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 14, 2025

They diagnosed the problem and fixed it quickly. This will allow the vehicle to last another 100k. More

by MAFISHEL529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Greenway Kia at the Avenues responded

Thanks so much for your review. We look forward to your next visit to Greenway KIA at the Avenues! Enjoy those miles on the road!

March 14, 2025

The service dept was very nice, friendly and kept me updated. I would recommend them for sure More

by MARIAMCLEAN457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Greenway Kia at the Avenues responded

We are grateful for your review. Thank you from all of us at Greenway KIA at the Avenues!

March 14, 2025

Fast, easy, great, friendly service at Grenway Kia when I was there Tuesday for service. More

by msnp0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 15, 2025 -

Greenway Kia at the Avenues responded

Thanks so much for the 5-star review of Greenway KIA at the Avenues!

March 11, 2025

Scheduled my appointment when recommended service was needed in a timely manner. Just drop off or wait. More

by Tesor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with Greenway KIA at the Avenues! We're glad to hear that scheduling and service were convenient and we look forward to assisting you in the future!

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