Greenway Kia at the Avenues - Service Center
Jacksonville, FL
657 Reviews of Greenway Kia at the Avenues - Service Center
Everyone was so polite and helpful regarding the service. Ray was very efficient and pleasant upon arrival and departure once the vehicle was finished. Ray was very efficient and pleasant upon arrival and departure once the vehicle was finished. More
Service was efficient and people were polite, professional and knowledgeable! facilities were clean and comfortable. professional and knowledgeable! facilities were clean and comfortable. More
Service Team was very competent. I got my service quietly with high quality. I am approved. I got my service quietly with high quality. I am approved. More
Good job, time will tell on quality Szymon kept us informed and went as good as expected, informed and went as good as expected, More
The service was great and are car was done quick and easy thank you for your service. thank you for your service. More
My car was ready when promised. I even had the attendant to check and make sure the oil was put in. The car was also clean on the outside. I even had the attendant to check and make sure the oil was put in. The car was also clean on the outside. More
I had a very favorable experience with Ray. He was talkative, informative and I felt safe working with him! The service center was also open and clean. He was talkative, informative and I felt safe working with him! The service center was also open and clean. More
I can't say enough good things about my whole experience with this Kia dealership! After being completely disappointed in every way at the previous dealership even to the point they had to enact the lemon l with this Kia dealership! After being completely disappointed in every way at the previous dealership even to the point they had to enact the lemon law due to their poor service I decided to give Greenway Kia a chance. From the second I drove on the lot the first thing I noticed was the place looked super clean, nothing like the prior Kia dealership where half the cars were left on a dirt lot. Entering the service department i was quickly greeted by 2 of the service reps. I spoke with the service manager and explained what I just went through at the prior Kia and from that point he made me feel like top priority. Not only did they quickly diagnose my car but had the parts delivered withing 3 days. After changing out 5 parts and keeping my car for over 60 days fighting me regularly on a rental I had my doubts about going to another Kia dealership but Greenway did not disappoint! Not only was the service above and beyond I had zero problems with them getting me a rental during repairs. To my amazement though I didn't even need the rental 24 hours! They completed the work and had it cleaned and I was able to pick up by mid day the very next day. Most of all I was super excited after over a year and a half of dealing with the popping noise having several new parts needlessly replaced it was finally fixed! No more popping!!! My car runs and sounds fantastic again! I can't give enough thanks to all those who were involved with this project! All of them deserve a raise and should be proud of their quality of performance! Thank you!!! More