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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
679 Reviews

679 Reviews of Greenway Kia at the Avenues - Service Center

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May 17, 2025

Great experience staff very helpful very thorough and very neat and clean place will definitely bring my vehicle here every time More

by jo78st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear you had a great experience with our team at Greenway KIA at the Avenues! Thank you for your kind words, and we look forward to seeing you again next time.

May 15, 2025

I had my 2020 Kia Sorento towed in for service as it would not start My local mechanic got a code that the high pressure fuel pump module was faulty. They told me that Kia had to program it to the cars More

by robnatgat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Yunck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
May 16, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this, Rob. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

May 14, 2025

I finished the Review. I don't have any Words. I Hope that is good. More

by ALLANHARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Greenway Kia at the Avenues responded

Thank you for taking a moment to share your positive review with Greenway KIA at the Avenues!

May 13, 2025

Ashley ALWAYS does a great job! She always goes the extra mile, friendly and excellent customer service. We have been coming here for service for the last year and won't go anywhere More

by KRISTIINABURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
May 13, 2025 -

Greenway Kia at the Avenues responded

Kristiina, we're delighted to hear that Ashley consistently provides you with excellent service at Greenway KIA at the Avenues. Thank you for your loyalty and kind words!

May 12, 2025

The location was clean and the staff were pleasant and helpful. It was my first visit and I will return again for my next service. More

by brianamzknowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in the service department
May 12, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that your first visit to Greenway KIA at the Avenues was a positive one! Our team is always here to provide pleasant and helpful service, and we look forward to welcoming you back for your next appointment.

May 12, 2025

This was only my second visit to Greenway, as the first one I was very pleased with their service. it was even completed faster than expected. More

by BYONGUE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Szymon
May 12, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that your second visit was just as satisfying and efficient at Greenway KIA at the Avenues! Thank you for sharing your experience with us.

May 12, 2025

Greenway Kia by far has the best customer service experience hands down will definitely be a repeat customer compared to orange park Kia there is a huge difference More

by pamelajohnson6428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
May 13, 2025 -

Greenway Kia at the Avenues responded

Pamela, we're delighted to hear that you had a great experience with us at Greenway KIA at the Avenues! We look forward to welcoming you back in the future. Thank you for choosing us!

May 11, 2025

Service with a smile, it's very hard to find stand up companies these days that takes care of their customers and up hold a standard of excellence. Special thanks to Ray C and Joanne for talking a p More

by srb235
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
May 12, 2025 -

Greenway Kia at the Avenues responded

Thank you for recognizing Ray and Joanne's personalized approach at Greenway KIA at the Avenues, Ronnie! We're delighted to hear that our team upheld a standard of excellence during your visit. We appreciate your support and look forward to serving you again in the future!

May 10, 2025

Upon arrival, I was sent to see Reynaldo Caraballo (Ray) in Customer Service. He did inform me that the piece was defective, and they needed to get a new one. I did comeback a 2nd time and Ray did wel More

by lucyno1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Carababallo / Ray
May 12, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience! We're glad to hear that Ray provided excellent service and made sure the recall was resolved smoothly at Greenway KIA at the Avenues. We appreciate your patience and look forward to assisting you in the future!

May 09, 2025

The entire team was friendly and efficient. They made me so comfortable while waiting for repairs to be completed. Even served me fresh popped popcorn! More

by KATHY_EMLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Greenway Kia at the Avenues responded

Kathy, we're delighted to hear that our Greenway KIA at the Avenues team made your visit comfortable and enjoyable! Thanks for sharing this positive feedback with us.

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