Greenway Kia at the Avenues - Service Center
Jacksonville, FL
660 Reviews of Greenway Kia at the Avenues - Service Center
I was taken care of by Ashely today. This is my 2nd time coming to this dealership for car maintenance after buying my car here. I’d say, the second time was definitely much more better. This is my 2nd time coming to this dealership for car maintenance after buying my car here. I’d say, the second time was definitely much more better. She was nice, knew her information (service wise), actually came to the waiting area to inform me, and was more professional. While waiting, I received a text/email of my car being serviced with a video by Anthony. That was amazing, clear explanation. And it’s all worth the wait too because of this. Honestly, after my first time I was a bit skeptical to come. But today experience changed my thought on that ^^ ! More
Very friendly service. two advisors quickly jumped in the car to see if they could fix the issue as soon as I drove up. unfortunately, a part needs to be ordered. two advisors quickly jumped in the car to see if they could fix the issue as soon as I drove up. unfortunately, a part needs to be ordered. More
The staff we encountered at Greenway Kia at the Avenues Service Department was friendly, professional and efficient. They kept us informed of the progress of our vehicle's service and provided us with com Service Department was friendly, professional and efficient. They kept us informed of the progress of our vehicle's service and provided us with comprehensive explanations of everything done. Very satisfied - Thanks! More
Had a fabulous experience with the service department! Dropped my car off for a recall issue and an oil change. Services were completed quickly, with consistent communication from Szymon in the service de Dropped my car off for a recall issue and an oil change. Services were completed quickly, with consistent communication from Szymon in the service department. Had to pick up my vehicle after hours, I was able to pay over the phone and pick up my car from the sales receptionist in the evening. My car was even detailed when I picked it up! Truly a great experience! I will have all my future service needs completed there. More
The Dealership was easy to find and seemed to be well staffed. The car we looked at was the one we wanted to see and when we pointed out some damage, not listed in the advertising, the company took full staffed. The car we looked at was the one we wanted to see and when we pointed out some damage, not listed in the advertising, the company took full responsibility and completed the replacement in a timely manner and to a high standard. The sales rep we worked with, Josh, was friendly, efficient and very easy to work with More
Customer service was great but the mechanics didn’t do the entire job I requested. the entire job I requested. More