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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
711 Reviews

711 Reviews of Greenway Kia at the Avenues - Service Center

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October 12, 2024

Very professional and friendly staff. Timely and courteous. Only negative was car wash did not include inside cleaning of vehicle. More

by barbette65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not come in contact with any of these people
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Oct 15, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback about Greenway KIA at the Avenues! We're glad to hear that our team was professional and friendly. We appreciate your input regarding the car wash, and we'll work on improving this aspect of our service.

October 11, 2024

Heard great things about Greenway KIA, this was my 1st visit and I’m truly pleased such a professional environment. Reinaldo was great, very attentive, and informative. Will be returning for all my car se More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
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Oct 11, 2024 -

Greenway Kia at the Avenues responded

Shawn, we're delighted to hear that Reinaldo and the team at Greenway KIA at the Avenues made your first visit a positive one! We look forward to seeing you for all your future car services. Thanks for choosing us!

October 11, 2024

Ray was extremely helpful and I hope helps me out on my next service appointment. More

by ASHLEYSIMS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Oct 15, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that Ray provided excellent service. Thanks for choosing Greenway KIA at the Avenues!

October 10, 2024

Ray took care of me. Super transparent and easy. Got me hooked up with payments on my service. No up front payment was needed which was dope. Got 4 tires but only paid fo More

by COWLEY.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo , Key Brown
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Oct 10, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided such a transparent and easy experience at Greenway KIA at the Avenues! It's great to know you appreciated the payment plan and special offer. Thanks for choosing us, we're here whenever you need assistance!

October 08, 2024

Great customer service. Quick and easy to make an appointment. I was very happy with the turnaround time on my car. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray- Service
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Oct 08, 2024 -

Greenway Kia at the Avenues responded

Thank you for choosing Greenway KIA at the Avenues! We're glad our team could get you back on the road swiftly and smoothly.

October 08, 2024

Excellent service. Very prompt. Ray Caraballo listened to my needs and took care of exactly what was needed. He was awesome! More

by RICHARD.DELMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Caraballo
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Oct 09, 2024 -

Greenway Kia at the Avenues responded

Richard, we're delighted to hear that Ray provided you with excellent service at Greenway KIA at the Avenues. Thanks for sharing your experience!

October 06, 2024

Told me my battery was at or near 0%, and when I had it tested the next morning at AutoZone (where I purchased it almost 3 years ago), it tested at 82%. Just another attempt from a dealer to get you to sp More

by krichards7173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
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October 05, 2024

Very polite and prompt. What I got done was a good quality for the price. More

by BRENNAJOYMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Report | Print
Oct 07, 2024 -

Greenway Kia at the Avenues responded

Thank you, Brenna, for reviewing Greenway KIA at the Avenues! We are glad that our team was polite and prompt.

October 05, 2024

My experience was professional. The service was complete on my car was sooner than expected. My service advisor was amazing. I enjoyed working with her and looking forward to my nex More

by RITACOOPER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Report | Print
Oct 07, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that your experience at Greenway KIA at the Avenues was professional and efficient, Rita! It's great to know our service advisor made a positive impression. We look forward to welcoming you back for your next visit!

October 05, 2024

Ashley was an excellent service advisor! She checked for company coupons to make sure I had the best price for the service. More

by WRIGHTINVEST1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Oct 07, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided excellent service and helped you find the best price at Greenway KIA at the Avenues! Thank you for sharing your experience with us.

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