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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
676 Reviews

676 Reviews of Greenway Kia at the Avenues - Service Center

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August 03, 2024

Emre was excellent and the best GM we have ever done business with. We appreciate the expertise, transparency, and willingness to make the customer happy and satisfied. More

by tinamatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Aug 05, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience! We're delighted to hear that Emre provided excellent service at Greenway KIA at the Avenues. Your satisfaction is our priority, and we appreciate your kind words!

August 02, 2024

Sales person and finance person was amazing! Overall experience great just a little too long. Thanks More

by drizellkirkpatrick
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Aug 05, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback and kudos to our sales and finance teams. We appreciate your support here at Greenway KIA at the Avenues.

August 02, 2024

Even though I was several minutes late they still accommodated me. They were polite and professional. More

by clg3158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 05, 2024 -

Greenway Kia at the Avenues responded

We're glad to hear that our team at Greenway KIA at the Avenues could accommodate you despite being a few minutes late. Thanks for sharing your positive experience!

August 02, 2024

Hannah was wonderful taking time to explain each item in detail. Price was somewhat excessive, but was not the fault of folks at the dealership. Service was provided promptly and was performed perfectly. More

by RPHATLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah - Customer Rep.
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Aug 02, 2024 -

Greenway Kia at the Avenues responded

We're glad to hear Hannah provided excellent service and detailed explanations at Greenway KIA at the Avenues. Thanks for your feedback!

August 02, 2024

I was very happy with the service. Excellent service excellent service. I will be back to have more service done to my vehicle More

by Tommymmanasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear you were pleased with the service at Greenway KIA at the Avenues! We look forward to assisting you again in the future. Thanks for your review!

August 01, 2024

Hannah and the service department are great, will always use Greenway kia for Service and Warranty. More

by JORGELROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Aug 02, 2024 -

Greenway Kia at the Avenues responded

Thank you for this 5-star review of Hannah and the team at Greenway KIA at the Avenues! Have a lovely day!

August 01, 2024

Kent was phenomenal! He helped me find the perfect car to match my budget! Everyone was friendly and helpful! More

by jtcg8tor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent
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Aug 01, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Kent and the team at Greenway KIA at the Avenues provided such excellent service! Enjoy your new car, and thanks for sharing this positive feedback!

August 01, 2024

I haven't received any of my paperwork or payment book and I purchased the vehicle in May. More

by jatol1944
Recommend Dealer
No
Employees Worked With
Ms. Amira Gilmore 5 star
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August 01, 2024

No wait to get service. Simple process with clear explanations. Good location close to home and Avenues Mall. More

by Stingerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
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Aug 01, 2024 -

Greenway Kia at the Avenues responded

Stingerman, we're glad to hear you had a smooth and convenient experience at Greenway KIA at the Avenues. Thanks for sharing your feedback!

July 31, 2024

I had to wait almost two hours for an oil change and tire rotation that I scheduled 2 weeks in advance. That's a long wait time for a simple service that they had on the books for 2 weeks. There wasn't cle More

by morganlblack8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name.
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