Greenway Kia at the Avenues - Service Center
Jacksonville, FL
657 Reviews of Greenway Kia at the Avenues - Service Center
They diagnosed the problem and fixed it quickly. This will allow the vehicle to last another 100k. This will allow the vehicle to last another 100k. More
They guys were helpful quick and attentive. Will be taking my other Kia in later this week because of that. Will be taking my other Kia in later this week because of that. More
Scheduled my appointment when recommended service was needed in a timely manner. Just drop off or wait. needed in a timely manner. Just drop off or wait. More
There waiting area is small. Waited three hours for an oil change and tire rotation. When we first got there, we were ignored. Had to ask someone outside who to talk to and where Waited three hours for an oil change and tire rotation. When we first got there, we were ignored. Had to ask someone outside who to talk to and where to go. Once checked in, they didn't ask for my number to let me know when the work was complete. There were a lot of people waiting when we arrived. More
Clean and tidy facilities, staff is friendly knowledgeable and helpful, service representative kept me informed and discussed reults of inspection in terms I understood. knowledgeable and helpful, service representative kept me informed and discussed reults of inspection in terms I understood. More
Made my appointment and left my car. A shuttle took me home. My warranty work was completed in a timely fashion and I picked up my car without any problems or expense. A shuttle took me home. My warranty work was completed in a timely fashion and I picked up my car without any problems or expense. More
My appointment was at 10:40 but I came in early to see if they would take me early, which they did. I had an oil change and two recalls to deal with. Total wait time was less than 2 hours. I thought they they would take me early, which they did. I had an oil change and two recalls to deal with. Total wait time was less than 2 hours. I thought they handled it pretty quickly. Thanks for the great job More
Watch out for superfluous suggested maintenance. Came in to have a single wheel speed sensor changed, $50 part, tried to load up the bill with $4,500 worth of items. Still ended up spending $800 in Came in to have a single wheel speed sensor changed, $50 part, tried to load up the bill with $4,500 worth of items. Still ended up spending $800 in labor. More
Happy with Josh, the salesman we worked with. Frustrated with service and detailing that made us come back 2 days to complete all services that was promised at time of sale. Told us it would be t Frustrated with service and detailing that made us come back 2 days to complete all services that was promised at time of sale. Told us it would be taken care of right away in the morning but it was not. Then after receiving the vehicle the second day, the trunk wasn’t even cleaned/vacuumed. They did fill up our tank for the troubles which was very appreciated. More