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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
747 Reviews

747 Reviews of Greenway Kia at the Avenues - Service Center

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January 14, 2024

poor communication. poor follow up. poor organization. very disappointed in how the experience went. don’t recommend More

by kljackson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deangelo
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January 14, 2024

The service experience was fantastic. Super nice and professional associates. The repair and maintenance was completed quickly! I have moved all my service needs to Greenway Kia! More

by REITZEL AND ASSOCIATES CLEANING LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
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Jan 15, 2024 -

Greenway Kia at the Avenues responded

We're delighted to know you had a fantastic service experience with us at Greenway KIA at the Avenues! It's great that our team could provide quick and professional repairs. We look forward to handling all your future service needs!

January 13, 2024

My brand new Telluride has had an issue and I’ve brought it into the dealership twice now for repair and both times they tried and failed to solve the issue. The shuttle driver was wonderful and Q, my origi More

by ashlyn.mcgregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinetta
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January 12, 2024

Easy to schedule online but need more service choices for regular maintenance for my vehicle More

by websterld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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January 12, 2024

4 months later still don’t have my tag, and our temp tags expired (both of them). Was promised a letter to dispute my credit checks that were run against our wishes. We already had auto financing and now hav More

by mcgee.bethany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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January 12, 2024

Timely! Comfortable waiting space! Competent technician! Courteous staff! I will use this dealership in the future and recommend them to my colleagues and fr More

by seniorpastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
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Jan 12, 2024 -

Greenway Kia at the Avenues responded

We're delighted to know that you had a positive experience at Greenway KIA at the Avenues! Your recommendation means a lot to us. We look forward to serving you and your friends in the future. Safe travels!

January 11, 2024

I had a very frustrating experience attempting to complete safety recall repairs at another area dealership before Greenway opened. In fact, I was not going to consider purchasing another Kia - ever. More

by hjholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Jan 12, 2024 -

Greenway Kia at the Avenues responded

We're glad to know that our team at Greenway KIA at the Avenues was able to turn your Kia experience around! We always aim for professionalism and courtesy in all interactions with customers. Thanks for giving us a chance!

January 10, 2024

AMAZING CUSTOMER SERVICE! !! My kids father and I got cars an they were amazing. Recommended More

by GPOLLOCK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAngelo G, Maya Womack
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Jan 11, 2024 -

Greenway Kia at the Avenues responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Greenway KIA at the Avenues team. Drive safely, and we hope to see you again down the road!

January 07, 2024

Every was great and I didn’t have to wait long, and I was able to get a appointment for my oil change. More

by zabrinatomasulo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony knight
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Jan 08, 2024 -

Greenway Kia at the Avenues responded

We're glad to know you had a great experience at Greenway KIA at the Avenues! It's always our goal to provide efficient and convenient service. Thanks for choosing us for your oil change needs!

January 07, 2024

Representatives were courteous and professional. Car was completed in a timely manner. Would recommend others to dealership. More

by fdnynoon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 08, 2024 -

Greenway Kia at the Avenues responded

We're glad to know our team at Greenway KIA at the Avenues provided you with a timely and professional service. Thanks for recommending us - we appreciate it!

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