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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
657 Reviews

657 Reviews of Greenway Kia at the Avenues - Service Center

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February 16, 2025

The staff was professional and courteous, explaining everything they were going to do in a manner anyone could understand. I would recommend them to anyone, Ashley is a superstar! More

by pastorbodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Feb 17, 2025 -

Greenway Kia at the Avenues responded

Thank you for the wonderful feedback! We're delighted to hear that Ashley and our team at Greenway KIA at the Avenues provided such a professional experience. Your recommendation means a lot to us!

February 16, 2025

Just bought tires for the first time at a dealership. My Service Advisor, Ashley Dykstra made the process very easy and I felt like it was a great value since they did buy 4 get 1 free. Great job Ashl More

by billhamrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
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Feb 17, 2025 -

Greenway Kia at the Avenues responded

Bill, we're delighted to hear that Ashley made your tire purchase experience smooth and valuable at Greenway KIA at the Avenues. Thanks for choosing us!

February 15, 2025

Service was beyond excellent. Thank you to Ashley in the service department. My car is now running great. More

by BJONES.929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley. 5 stars
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Feb 17, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley and the team at Greenway KIA at the Avenues provided excellent service for your car. Thank you for sharing this feedback, and we're glad your vehicle is running great!

February 14, 2025

Ryan was amazing to work with, he was patient, knowledgeable, and worked hard on my deal! More

by jessicasoto1279
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 17, 2025 -

Greenway Kia at the Avenues responded

We are glad to hear that Ryan provided an excellent deal. Thanks for choosing Greenway KIA at the Avenues!

February 14, 2025

Always get great service there especially with Simon; he is amazing. Only problem I have ever had is with your phone service!! Always have to leave a message and no one ever calls you back!! That needs t More

by fredpeggy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon was only one I dealt with and he is amazing an asset to your dealership 100%
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February 13, 2025

Recall fixed but report is taking forever. Never seen this with other manufacturers/dealership. When I was there they said it could be about 15mn but I had to wait for 1 hour More

by BENZNUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
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Feb 14, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns.

February 13, 2025

Staff was very professional and courteous. Syzmon Nowak was great at keeping me informed as to the progress on my car. More

by patteufel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak in customer check in.
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Feb 13, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that our team at Greenway KIA at the Avenues provided professional and courteous service. It's great to know Syzmon kept you informed throughout the process. Thank you for your feedback!

February 11, 2025

Everyone was courteous and I was kept informed of the progress of my service. Clean and comfortable waiting area. More

by kelly@doroshenk.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Feb 11, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues! We're glad to hear that our team kept you informed and that you found our waiting area clean and comfortable. We appreciate your feedback!

February 10, 2025

Exit paper work took way too much time and car was ready 20-30 minutes before check out! Check in was effortless! More

by seaislandrick
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2025

I is refreshing to know that the quality of a dealership doesn’t stop when you purchase your vehicle. The service team are A+ just as the sales team was when I purchased my vehicle. Never stop delivering A+ More

by MAGGIE_WHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Greenway Kia at the Avenues responded

Maggie, we're delighted to hear that both our sales and service teams at Greenway KIA at the Avenues have impressed you! Thank you for recognizing their efforts; we'll continue striving to provide top-notch service. Your support means a lot to us!

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