Greg May Honda - Service Center

Acura MDX Allan was as thorough or moreso than any service tech that has overseen work on this car, including those at two Acura dealerships. It would seem so f Allan was as thorough or moreso than any service tech that has overseen work on this car, including those at two Acura dealerships. It would seem so far that he solved a problem (with the airbag system) that had stumped previous technicians. More

Happy Friendly personnel. On time appointment. Professional way of doing business and how they treated their customers. Clean waiting room with free pop c Friendly personnel. On time appointment. Professional way of doing business and how they treated their customers. Clean waiting room with free pop corn was very nice. More

Excellent Service Department! Greg May Honda Service Department provides professional and on-time service. Had my 2013 Odyssey in for both warranty and scheduled maintenance. It wa Greg May Honda Service Department provides professional and on-time service. Had my 2013 Odyssey in for both warranty and scheduled maintenance. It was delivered ahead of schedule. Special kudos to Allen, who’s personal attention and responsiveness is greatly appreciated. He explained in detail the estimate for the work to be performed and at time of delivery reviewed the all the completed work with me, answering all my questions. All-in-all an outstanding experience! More

Very good Just got an oil change done. They did a good job. And they told me what they did for me. And what I needed to get done Just got an oil change done. They did a good job. And they told me what they did for me. And what I needed to get done More

Allan Hale and the rest of the service crew are fantastic. I always get great, personalized service. I wIll not take my Honda Del Sol anywhere else. fantastic. I always get great, personalized service. I wIll not take my Honda Del Sol anywhere else. More

Easy to schedule service, quick professional staff. This dealership is easy to work with. Service is easy to schedule and prompt to complete. Sales and Service depts are staffed with knowledgeable, pr This dealership is easy to work with. Service is easy to schedule and prompt to complete. Sales and Service depts are staffed with knowledgeable, professional employees More

Alan was very thorough and communicated very well. I generally have never used dealership service centers because i felt it was too expensive for the same service you can get other places but the servi I generally have never used dealership service centers because i felt it was too expensive for the same service you can get other places but the service was so good i feel i may start using it more regularly. More

Substantially more expensive than estimated I won't fault the repair job. I called in a panic, not knowing where else to go the day before Thanksgiving, and not only was the service department a I won't fault the repair job. I called in a panic, not knowing where else to go the day before Thanksgiving, and not only was the service department available, they figured out the problem quickly. I do want to commend them for their kindness and expertise. However, when the issue was explained to me, I was told the cost of the replacement part and labor, which was well within my budget.I understand it's an estimate, but I was told a very specific cost for the part, and I expected the cost of labor to probably go up a bit. Once it came in and was replaced, and it was not as though I could have it undone, the price of the part had greatly increased and my cost due immediately was nearly three times the estimate. I was fine with the cost of labor being more, but I was surprised that the cost of the part had increased so substantially, and without any discussion of the change. I felt like I had been told a lower estimate so I wouldn't take my car to a mechanic, and then once it was too late to go somewhere else, the price was tripled. If it had just been discussed with me prior to completing the work, so I could be an informed customer, this would be a much more positive review. I also fault myself for not knowing which questions to ask or getting anything in writing. I've bought my last two vehicles here, and I will probably buy the next one here, too. I think they have the best prices for vehicles within hundreds of miles (I had checked from Dallas to San Antonio and over to Houston), and they had the best prices and nice sales people. But I probably won't have my car serviced here unless I have no choice. More

Very satisfied They went out of their way to ensure that the work was done properly and to fix what another shop had done poorly. They were also more than fair in wh They went out of their way to ensure that the work was done properly and to fix what another shop had done poorly. They were also more than fair in what they charged for doing major work on the vehicle. More

Allan was helpful and very nice and took care of what needed Allan was very helpful and friendly. Problem was corrected and taken care of in a timely matter. Everyone that I spoke to was very nice and helpful. Allan was very helpful and friendly. Problem was corrected and taken care of in a timely matter. Everyone that I spoke to was very nice and helpful. More