I have known Service Manager Matt Perry for 25 years as my "Car Guru". He has advised me with the purchase and service of 4 vehicles and continues to be my "go to guy" with outstanding customer service. In recent visits, I have been highly impressed with Service Advisor, Austin. This staff is friendly, kind, honest and patient as they explain each answer to my questions. They accommodate my requests and make me feel like an important part of the Orr Cadillac family.