Gregg Orr Honda
Hot Springs, AR
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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bad experience i took my Honda odyssey to orr in hot springs with an emission system problem, advised that I caused the problem by "overfilling the gas tank" I kno i took my Honda odyssey to orr in hot springs with an emission system problem, advised that I caused the problem by "overfilling the gas tank" I know better but accepted the quote of a little over 700.00 to fix the evap canister and pump....my son picked the van up and paid approximately more than 100.00 more than quotation......I live 80 miles from dealer and when my son got home the check engine light was on......I emailed them about this with no response.....after contacting service manager I was told to bring the van back at my expense which involved a 320 mile total roundtrip to bring van with an additional vehicle to bring me back home....I took to my local mechanic and we put on rack and the large hose to the evap canister was left off...we put it back on and called the service rep and was told to let the local mechanic reset the check engine light....I eventually got the car fixed with additional expense and no help from orr....the bottom line is do not accept a verbal quote and also ask for a written warranty for their work (they do not warranty their work, labor or parts...this written non warranty is on their invoice....I found later that this was not their first "rodeo" beware! More



