Gregg Orr Honda

Service Department, Lance was very informative and professional! I was very pleased with my visit! Thank you! professional! I was very pleased with my visit! Thank you! More

I was well pleased with the service and the staff or real friendly and you feel right at home. friendly and you feel right at home. More

Main improvement would be keeping the service customer informed about their vehicle's progress. We took our van in for an oil change that should have only taken about 30 minutes. After an hour had passed, informed about their vehicle's progress. We took our van in for an oil change that should have only taken about 30 minutes. After an hour had passed, I went to ask about how much longer it would be. They said another 30 minutes or so. When we finally were told our van was ready, they told me they had taken care of a recall concerning the fuel pump. It's appreciated that they took care of that, but that information should have been relayed to us as soon as it was discovered. More

We were stranded. They could’ve skinned us. They didn’t. They gave me good info, fixed the problem and SAVED CHRISTMAS FOR MY FAMILY. We will stop in say “Hi” ev They could’ve skinned us. They didn’t. They gave me good info, fixed the problem and SAVED CHRISTMAS FOR MY FAMILY. We will stop in say “Hi” every time we pass thru. Lance and guys were GREAT. More

I needed an oil change and tire rotation. It took two hours. He said it was because they washed my car. Poor It took two hours. He said it was because they washed my car. Poor More

Zach Pearson is my go-to guy; even though he works at the Toyota dealership! Thanks for letting him “cross over.” He’s fair, considerate and makes trading an enjoyable experience. I recommend him to all my f Toyota dealership! Thanks for letting him “cross over.” He’s fair, considerate and makes trading an enjoyable experience. I recommend him to all my friends who are considering a Honda or Toyota. The finance man was patient with me while explaining all the forms and answered all questions. More

Just a good place to do business, Marcus is very good at his job,made you feel comfortable. his job,made you feel comfortable. More

They always give me full information with my service appointments which I appreciate. I have a service person, Justin who is friendly & very helpful. appointments which I appreciate. I have a service person, Justin who is friendly & very helpful. More

My complaint is with the service department. Twice I’ve had service performed that I neither wanted or asked for (tire rotation). A second complaint is about a prior oil change that when I arriv Twice I’ve had service performed that I neither wanted or asked for (tire rotation). A second complaint is about a prior oil change that when I arrived home, I found an oil spot underneath my Ridgeline in my garage. I climbed underneath and found the oil plug was NOT EVEN HAND TIGHT. Also, my dashboard reminder had not been reset. So my experience doesn’t instill confidence. David Ligon More

The service at Gregg Orr Honda is always excellent. I've had two different Hondas in the last 14 years. I've had a few problems over the years, but when I did, they helped resolve things.. I've had two different Hondas in the last 14 years. I've had a few problems over the years, but when I did, they helped resolve things.. More