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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,397 Reviews

1,397 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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December 24, 2020

Worst service I have ever had. Took 3 1/2 months and 4 tries to fix my brand new car. Forgot to pit all pieves on mu vehicle before returned, used a tie strap instead of the factory pin needed, lost 2 pi More

by robziegler1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Rob, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that thus far. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

December 23, 2020

Jonathan is my new advisor since Levon retired and I’m very happy to work with him. He got the part for the recall on my car in just a day or two, and your service scheduler called me to make the appoint More

by SDLAUDER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra at the front desk in service is fantastic. She’s always on top of everything and remembers all the customers. That’s a great quality.
December 23, 2020

Well not happy i had my car repair them my A/C stop working went back 3 times my A/C still not working i guess i have to find another deale More

by LOPEZAMY224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

December 22, 2020

Great Service! My go to Dealership, haven’t had any issues, Service department is knowledgeable, friendly and have no problems answering questions highly recommend this place. More

by Ozfg83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Accommodating, conscientious, approachable and attentive. I have purchased the 2020 Corvette and with any car, service is a concern, where to go, what to expect.... I found Grieco to surpass my expectations More

by Craig23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Johnathan CARDOZZA did an excellent job! Car rides smooth with four new tires. Car wash made ZL1 look brand new. Car was ready when promised. More

by drblumberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Great service. Jonathan Cardoza is very professional and kind with all costumers . Great experience and I truly recommend this dealership thank you for all you do More

by Ileana1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Everything done fast and on time except was told was also getting the car washed and it even stated on paperwork but didn’t get it’s actually last time I was there I was never told about it. Otherwise 👍 More

by Abfitz123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

Great service Alvario my service agent was great. He is was write on top got me in and out . Very kind and I was not feeling well and he was very concerned. More

by maria1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alverio
December 18, 2020

Mike is one of the best advisers he really cares and has great advice. I’m very please every time I visit Greco Chevy, never disappointed More

by maloner128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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